Dining Room Assistant

3 weeks ago


London, Greater London, United Kingdom Searcys Full time

Job Summary

We are seeking a highly skilled and enthusiastic Dining Room Assistant to join our team at Searcys. As a key member of our Private Dining team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of food and beverage services during evening events, private dining room dinners, standing receptions, and Christmas parties.

Key Responsibilities

  • Provide exceptional customer service and carry out all duties related to the job
  • Successfully participate in the delivery of all food and beverage services
  • Set up tables and required equipment for events
  • Take orders and process payments
  • Abide by company policies and departmental procedures/trainings
  • Solve customer service-related problems
  • Liaise with key people in the kitchen, floor, reception, and other areas of the business to ensure consistent food and service
  • Deal effectively and courteously with customer requests and refer them to the line manager if necessary
  • Ensure adherence to legislative and Government guidelines, including The Food Safety Act, Health and Safety at Work Act, and COSHH regulations

Requirements

  • Excellent communication skills
  • Hands-on and proactive approach
  • Able to work autonomously and as part of a team
  • Passion for food and beverage
  • Excellent time management
  • Strong organisational skills

About Searcys

Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.



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