IT Service Delivery Specialist

3 days ago


Newbury, West Berkshire, United Kingdom Vodafone UK Full time

About the Company

Vodafone UK is a leading technology communications company that enables people and businesses to connect and thrive in a digital world. Our mission is to empower individuals and organizations to achieve their full potential through innovative technologies and exceptional customer experiences.

The Role

We are seeking a highly skilled Bureau Manager to join our IT service delivery team, responsible for managing new demand from internal business units and strategic programs, overseeing offshore and third-party delivery teams, and ensuring projects meet timelines and costs.

Key Responsibilities

  • Manage new demand from internal Vodafone business units and strategic programs, aligning with company goals and objectives.
  • Oversight of offshore and third-party delivery teams, ensuring projects meet quality, timeline, and budget requirements.
  • Collaborate with cross-functional teams to develop and implement efficient processes and systems.

Requirements

  • Demonstrated expertise in demand management, preferably within an IT environment.
  • Proven experience in IT delivery management or project management.
  • Strong stakeholder management skills, with ability to handle internal relationships and expectations.
  • A motivated individual who is agile and able to remain calm under pressure.

Benefits

Vodafone UK offers a comprehensive package of benefits, including a competitive salary of £65,000 - £80,000 per annum, depending on experience, hybrid working approach, flexible hours, and opportunities for career growth and development.



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