Removals Operations Manager

1 month ago


Leeds, Leeds, United Kingdom Red Recruit Full time

Removals Branch Manager Position

We are seeking an experienced and self-motivated individual to lead our Removals team as a Removals Branch Manager. The successful candidate will have a strong background in the Removals industry, excellent organisational skills, and a knack for leading and supervising teams.

The Removals Branch Manager will be responsible for overseeing the day-to-day operations of the branch, planning and booking removals and part loads, providing guidance to the removal's crews on various jobs, and supervising special removals projects.

Key Responsibilities:

  • Handle customer inquiries and ensure excellent service delivery.
  • Provide support to clerical staff when needed.
  • Effectively market and promote the company's services to attract potential customers.
  • Follow up on quotations and utilize the company's costing data for accurate pricing.
  • Work in alignment with the objectives set by the Branch Manager.
  • Offer insurance advice to customers to ensure their peace of mind.
  • Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew.

Requirements:

  • Demonstrable experience in the Removals industry, ideally in a managerial capacity.
  • Strong IT skills and proficiency in various software tools.
  • Excellent tele etiquette and communication skills.
  • Organized, proactive, and capable of planning the daily routine efficiently.
  • A strong sense of leadership and team management.

This is a fantastic opportunity for an ambitious individual who aspires to take on a supervisory role within a respected Removals company. If you are ready to take the next step in your career, we encourage you to apply for the Removals Branch Manager position today



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