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Removals Operations Manager

1 month ago

Leeds, Leeds, United Kingdom Red Recruit Full time

Removals Branch Manager Position

We are seeking an experienced and self-motivated individual with a strong background in the Removals industry to join our team as a Removals Branch Manager.

As the Removals Branch Manager, you will be responsible for overseeing the day-to-day operations of the branch, planning and booking removals and part loads, and providing guidance to the removal's crews on various jobs.

Key Responsibilities:

  • Handle customer inquiries and provide excellent service delivery.
  • Support clerical staff when needed.
  • Effectively market and promote the company's services to attract potential customers.
  • Follow up on quotations and utilize the company's costing data for accurate pricing.
  • Work in alignment with the objectives set by the Branch Manager.
  • Offer insurance advice to customers to ensure their peace of mind.
  • Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew.

Requirements:

  • Demonstrable experience in the Removals industry, ideally in a managerial capacity.
  • Strong IT skills and proficiency in various software tools.
  • Excellent telephone etiquette and communication skills.
  • Organized, proactive, and capable of planning the daily routine efficiently.
  • A strong sense of leadership and team management.

This is a fantastic opportunity for an ambitious individual who aspires to take on a supervisory role within a respected Removals company.