Technical Support Specialist

1 day ago


Sevenoaks, Kent, United Kingdom Sevenoaks SchoolSevenoaks, Kent Full time

**About Sevenoaks School**

We are a leading IB school with a global reputation for academic excellence, seeking a talented IT Support Analyst to join our team in Sevenoaks, Kent.

**Job Summary**

We are looking for an experienced IT Support Analyst to provide technical assistance and support to staff and students. As a key member of our IT team, you will be responsible for troubleshooting and resolving technical issues, maintaining the integrity of our IT systems, and providing exceptional customer service.

**Key Responsibilities**

* Provide first-line technical support to staff and students via email, phone, or in-person* Troubleshoot and resolve technical issues related to hardware, software, and network connectivity* Maintain accurate records of incidents and resolutions* Collaborate with other teams to ensure seamless integration of IT services* Participate in ongoing training and professional development to stay up-to-date with industry trends and technologies

**Requirements**

We are looking for a highly motivated and organized individual with excellent communication skills and a passion for technology. You should have:

  • At least 2 years of experience in IT support or a related field
  • A strong understanding of Microsoft Windows, Apple macOS, and Linux operating systems
  • Familiarity with cloud-based services such as Office 365 and Google Workspace
  • Excellent problem-solving and analytical skills
  • The ability to work effectively in a fast-paced environment

**What We Offer**

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus a range of benefits including:

  • A generous annual leave package
  • Ongoing training and professional development opportunities
  • A supportive and collaborative team environment
  • Access to state-of-the-art facilities and equipment

**How to Apply**

If you are a motivated and detail-oriented individual with a passion for IT support, please submit your application, including your CV and a cover letter, to us.



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