Service Advisor

3 weeks ago


London, Greater London, United Kingdom END. Full time

As a Service Advisor at END., you will be part of a dynamic team that delivers exceptional customer experiences in the world of luxury fashion and lifestyle.

We are seeking a motivated and charismatic individual who is passionate about the industry and has a keen eye for detail. Your primary role will be to engage with customers, develop new relationships, and build upon existing ones, ultimately driving sales and exceeding customer expectations.

Key Responsibilities:

• Develop and maintain strong relationships with customers, identifying their needs and preferences to provide tailored service.

• Collaborate with the store team to maximize sales and enhance the company's profile.

• Demonstrate exceptional service techniques, ensuring a high level of customer satisfaction.

• Support other areas of the store operation, including product knowledge and merchandising standards.

Requirements:

• Proven experience in a customer-facing role, preferably in luxury fashion or a related industry.

• Ambitious and driven, with a desire for professional development and career progression.

• Excellent written and verbal communication skills, with a natural ability to engage with customers.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional development and career progression.

• Generous staff discount and access to Employee Assistance Programme.

END. is a forward-thinking and inspirational fashion company that values its customers and employees equally. We strive for excellence, are passionate and dedicated, and always put our customers first.



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