Sales Representative
3 weeks ago
Sales Customer Advisor Job Description
At JCT600, we are seeking a skilled Sales Customer Advisor to join our team. As a Sales Customer Advisor, you will be responsible for building strong relationships with our customers, converting every type of enquiry into sales, and ensuring that every customer experiences the best service from the moment they enter the showroom to the point they pick up their new car.
Key Responsibilities:
- Deliver an outstanding level of customer service at all times, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Establish strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent.
- Maintain clear, accurate, and branded communication with customers through all contact channels.
- Actively set out to achieve and exceed departmental objectives.
- Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
- Ensure all Brand standards are always adhered to.
Qualifications:
- Previous experience within a sales or customer service orientated environment.
- A can-do attitude with a winning mentality, with the drive and determination to be the best.
- A customer-centric approach, always striving to deliver service above customer expectations.
- Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
- A valid driving licence which is free from excessive penalties.
We offer a range of benefits, including a competitive salary and bonus scheme, a life assurance plan, a company pension, and flexible working policies. We also provide training and leadership development programmes, and a colleague referral scheme worth up to £1000 per referral. Our ambition is to be the best place to work, and we want you to be a part of it.
Why JCT600?
We are a family business with over 75 years of experience, and we pride ourselves on delivering the best customer experience and supporting our colleagues' careers. We believe that everyone's voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences and create an experience that sets us apart. When you join JCT600, you don't just join a business, you become part of the JCT600 family - you're always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees, and we are committed to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity, or expression.
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