Sales and Customer Engagement Representative

4 days ago


Doncaster, Doncaster, United Kingdom Pratap Partnership Ltd Full time

We are seeking a motivated and enthusiastic Sales and Customer Engagement Representative to join our team at Pratap Partnership Ltd.

As a Sales and Customer Engagement Representative, you will be responsible for reaching out to potential clients, promoting products and services, and generating leads that you can then convert to achieve confirmed sales and contribute to the company's overall success.

We're looking for clear communicators, able to build rapport and connect with a broad range of business and domestic customers.

Key Responsibilities:

  • Making outbound calls to potential customers to promote products and services.
  • Effectively communicating the benefits of working with the business, addressing any objections, questions or concerns.
  • Using CRM software to log interactions and manage customer relationships.
  • Maintaining accurate records of calls made and outcomes achieved.
  • Following up on leads generated through various marketing campaigns.
  • Achieving individual and team targets while maintaining a high level of customer satisfaction.

Requirements:

  • Experience in a sales capacity - whether face to face, email, or telephone; or equivalent customer service experience that involved up- and cross-selling to achieve targets.
  • Strong, clear verbal communication skills
  • The ability to translate company services and products into benefits for each potential customer
  • Experience using a database system to log calls and monitor sales pipeline

We are looking for a talented individual who can demonstrate these skills and experience, and contribute to the success of our team at Pratap Partnership Ltd.



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