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Customer Service Representative
2 months ago
About the Role
We're seeking a skilled Customer Service Administrator to join our team at Sunbelt Rentals Careers. As a key member of our Customer Service team, you'll play a vital role in delivering exceptional service to our customers.
Your Key Responsibilities
- Provide best-in-class service to our customers, responding to their queries and resolving issues in a timely and professional manner.
- Develop and maintain strong relationships with internal colleagues, suppliers, and depots, ensuring seamless communication and collaboration.
- Process and manage customer requests, orders, and sales enquiries, using your initiative to resolve complex issues and improve service levels.
- Stay up-to-date with product knowledge and expertise, using this to provide informed advice and guidance to customers.
- Work collaboratively as part of a fast-paced team, prioritizing tasks and managing multiple deadlines to deliver high-quality results.
About You
We're looking for a customer-focused individual with excellent communication skills, who can build strong relationships with customers and colleagues alike. You'll have a proven track record of delivering exceptional service in a fast-paced environment, with a keen eye for detail and a flexible approach to work.
What We Offer
As a Customer Service Administrator at Sunbelt Rentals Careers, you'll enjoy a competitive salary and benefits package, including a generous holiday allowance, life assurance, and a great company pension scheme. You'll also have the opportunity to develop your skills and career, with ongoing training and support to help you succeed in your role.
