Technical Field Support Professional

3 days ago


Bristol, Bristol, United Kingdom Smiths Detection Full time
Service Operations Manager

We are seeking a highly skilled Service Operations Manager to join our team in the UK. The successful candidate will lead our service team in the delivery of technical support and maintenance services to our customers across the region.

Main Responsibilities
  • Manage and coordinate the activities of the service team to ensure efficient delivery of services.
  • Develop and implement service strategies to improve customer satisfaction and reduce downtime.
  • Monitor and report on service performance metrics.
  • Ensure compliance with company policies and procedures.
Requirements
  • Associated degree or equivalent technical training or experience.
  • Experience in managing technical teams and developing service strategies.
  • Excellent leadership and communication skills.
  • Ability to travel extensively throughout the UK.
Compensation

The successful candidate can expect a competitive salary of £65,000 - £85,000 per annum, depending on experience. In addition to a comprehensive salary package, we offer a range of benefits, including a generous pension scheme, life assurance, and access to training and development opportunities.

$65,000 - $85,000 per year (£), Bristol area.



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