Underwriting and Completions Specialist

2 weeks ago


Chatham, Kent, United Kingdom OSB Group Full time

About the Role

The Underwriting department at OSB Group plays a crucial role in supporting the Bank by assessing the risk of lending and protecting the Bank against losses. Our team takes a common-sense approach to manual underwriting, leveraging strong market knowledge and a diagnostic approach to deliver dependable decisions. As a key member of our team, you will be responsible for providing a high level of customer service to internal and external customers while maintaining quality in the assessment of key underwriting and completions documents.

Key Responsibilities

  • Providing consistently high-quality customer service to both external and internal customers.
  • Ensuring that all enquiries and complex queries relating to Underwriting and Completions are dealt with promptly, efficiently, and in accordance with the Bank's service standards, policies, and procedures.
  • Assessing mortgage application documents in line with the Bank's policy and standards.
  • Reviewing and agreeing property reports and referring to Valuers as necessary.

About Us

OSB Group is a FTSE 250 specialist mortgage lender primarily focused on selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. We offer a unique cost-efficient operating model supported by our wholly owned subsidiary OSBIndia.

Career Development

We are passionate about our people and want to continue building a collaborative and engaging environment. Our Diversity, Community, and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme demonstrate our dedication to diversity and inclusion. Every team member is enthusiastic about supporting each other's development to reach their true potential, with a structured and robust progression plan in place.

Benefits

  • Base salary dependent on experience of between £22,000 - £24,000.
  • Competitive benefits package including discretionary annual bonus opportunity, contributory pension, life assurance, and private medical insurance.
  • Flexible working opportunities to establish a healthy work-life balance.


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