Lead Security and Operations Manager
3 days ago
V7 Recruitment is seeking an experienced Engineering Operations Manager to lead our Fire and Security Engineers and Operations office in the North Wales/Cheshire region.
Salary and BenefitsWe offer a competitive salary of up to £50,000 depending on experience, plus 25 days annual leave plus Bank Holidays, additional day off for birthday, continuous training opportunities, private medical insurance, company pension, laptop, mobile phone, and uniform.
Job DescriptionThe successful candidate will be responsible for developing strong customer relationships, focusing on service, retention, and growth. They will manage, motivate, and support field engineers directly, distribute work ensuring completion within agreed timescales, monitor and report on key deliverables and KPI's, resolve customer queries promptly, delivering high standards of service, monitor materials and equipment ensuring correct stock levels, manage fleet adhering to standards and maintenance schedule, and liaise with suppliers for best price practice and stock availability.
RequirementsThe ideal candidate will have proven experience in direct management of Engineers or similar, be highly driven and motivated with multitasking abilities, attention to detail is key, people management and motivation of lone working engineers, strong commercial acumen, clear communication skills at all levels, IT literate with Microsoft knowledge and CRM experience, and full UK driving license.
BenefitsOur employees enjoy a range of benefits including regular team building days/nights out, quarterly recognition awards for outstanding performance, and Christmas Bonus.
Please note that due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858. Candidates with relevant experience or job titles such as Operations Manager, Head of Operations, will also be considered.
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