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Incident Response Coordinator

1 month ago

Reading, Reading, United Kingdom Experis Full time

We are looking for an experienced Incident Response Coordinator to join our team at Experis Consultancy. Based in the UK, this is a fixed-term contract lasting 12 months.

As a key member of our team, you will be responsible for coordinating and communicating on high-severity incidents in the Office 365 space. You will work closely with multiple teams to deliver timely and accurate communications to internal stakeholders and external users.

Job Description:

Our team forms part of the Manpower group of companies, which has a collective turnover of $20 billion annually. We offer a unique opportunity to work with a global entity with over 1000 consultants on assignment across 20 clients globally.

Key Requirements:

  • Experience in technical or creative English writing
  • Experience in larger scale network operations centre, 24x7 production environment
  • Excellent problem resolution, judgment, and decision-making skills
  • Strong written and oral communication skills
  • Strong analytical and organisational skills
  • Strong troubleshooting skills
  • Experience in systems work, monitoring, and helpdesk support is preferred

About Us:

Experis Consultancy is passionate about training, technology, and career development. We offer a personal approach, prioritising both our clients and employees.