Customer Experience Associate

3 days ago


North East, United Kingdom Durham County Council Full time

Are you passionate about delivering exceptional customer experiences? As a Customer Experience Associate at Durham County Council, you will play a key role in ensuring our Wellbeing, Sport and Leisure facilities meet the highest standards.

Your primary responsibility will be to provide daily supervision of areas, preparing equipment for programmes, and maintaining cleanliness to an exceptional standard. This is an exciting opportunity to join our team as we strive to deliver safe, efficient, and enjoyable experiences for our customers.

You will also act as a physical activity advocate, proactively encouraging customers to adopt healthy lifestyles. Your enthusiasm and commitment to excellence will make a real difference in the lives of our users.

With competitive salaries starting from £20,000 per annum (rising to £25,000 after five years) and 27 days' holiday per year, plus additional benefits like flexible working hours and a contributory pension scheme, we offer a great package to support your career growth.

Benefits

  • Competitive salary: £20,000 - £25,000 per annum
  • Flexible working hours, including job sharing and compressed hours
  • Contributory Local Government Pension Scheme
  • Generous annual leave entitlement
  • A range of learning and development opportunities

We value diversity and are committed to creating an inclusive work environment. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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