Telephony and Customer Experience Advisor
1 week ago
We're looking for a talented Telephony and Customer Experience Advisor to join our team in Hull.
The successful candidate will be responsible for handling customer calls, emails and online chats, resolving issues promptly and efficiently. Key responsibilities include:
- Providing exceptional customer service through effective communication and problem-solving skills.
- Working with various systems, including Salesforce, online telephony platforms and other software to support our customer base.
- Meeting performance targets and maintaining high levels of customer satisfaction.
We offer a competitive salary of £25,000 - £30,000 per annum, plus benefits including 25 days holiday, private medical insurance and life assurance.
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Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Randstad Construction and Property Full timeJob Title: Customer Service AdvisorAre you a skilled communicator with a passion for delivering excellent customer service?We're looking for a Customer Service Advisor to join our team at Randstad Construction and Property. As a key member of our team, you will be responsible for handling high volumes of calls, coordinating appointments with clients,...
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Sales and Customer Experience Associate
24 hours ago
London, Greater London, United Kingdom Clarion Housing Group Full timeJob DescriptionWe're looking for a talented individual to join our Customer Service Sales team as a Customer Service Executive. This role involves handling customer enquiries and resolving issues efficiently, while providing accurate information and guidance to customers interested in purchasing residential properties.As a key member of our team, you will...
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Customer Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Clarion Housing Group Full timeCustomer Service Sales Role OverviewThis is a fantastic opportunity to join our Customer Service Sales team as a Customer Experience Specialist. As a key member of the team, you will be responsible for delivering high-quality customer service through various channels, including telephony, email, and self-service portals. Your excellent communication skills...
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Technical Project Manager
1 month ago
London, Greater London, United Kingdom Dynamic Search Solutions Full timeJob Title: Technical Project Manager - Telephony TransformationJob Summary: We are seeking a skilled Part-Time Technical Project Manager to join our team at Dynamic Search Solutions. As a key member of our team, you will be responsible for leading the project through delivery, working with a Public Sector Shared Services, and overseeing all meetings and...
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Customer Experience Advisor
7 days ago
London, Greater London, United Kingdom Antony James Recruitment Ltd Full timeJob DescriptionAs a Sales Advisor, you will be at the forefront of the customer experience, crafting unforgettable moments for clients and helping them make meaningful, well-informed decisions about their jewellery. Your role will extend beyond traditional sales—becoming an expert in the products you offer and guiding customers through a personalised,...
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Customer Experience Manager
1 week ago
London, Greater London, United Kingdom zeroG - AI in Aviation Full timeAbout the RoleThe Customer Service department is responsible for working with customers who have queries about their loan or card. Reporting to the Team Lead, you will undertake customer queries via telephony, email, and live chat.We're seeking a superstar who can utilize their skills and capability levels in the performance of their roles so that they can...
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Style Advisor
1 month ago
London, Greater London, United Kingdom The Foschini Group TFG London Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Style Advisor to join our team. As a Style Advisor, you will be responsible for delivering an exceptional customer experience, providing personalized styling advice, and promoting our premium products.Key ResponsibilitiesActively engage with customers, providing consultative sales advice...
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Customer Experience Advisor
1 week ago
London, Greater London, United Kingdom Club Med Full timeCustomer Experience AdvisorThis role involves delivering exceptional customer service and creating tailored travel experiences for clients.Mission 1: Provide Exceptional Customer ServiceCreate a welcoming and supportive environment for clients, proactively addressing their needs and resolving issues efficiently.Mission 2: Craft Personalized Travel...
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Sales Advisor
4 days ago
London, Greater London, United Kingdom Sky Full timeJob DescriptionThis is a fantastic opportunity to work for Sky, a leading media and telecommunications company. As a Retail Sales Advisor, you will be responsible for promoting and selling Sky products to customers in a retail environment.Your main responsibilities will include:Selling Sky products and services to customers with a salary range of £25,000 -...
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Service Advisor
3 weeks ago
London, Greater London, United Kingdom Pendragon Group Full timeService Advisor - An Unparalleled Premium ExperienceWe are seeking a skilled Service Advisor to provide exceptional customer service to our valued clients. As a key member of our team, you will be responsible for managing customer service bookings, offering expert advice, and ensuring a seamless experience throughout the service process.Key...
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Sales Assistant
3 weeks ago
London, Greater London, United Kingdom Outdoor and Cycle Concepts Full time{"h1": "Sales Assistant - Customer Advisor Job Summary"}We are seeking a skilled Sales Assistant - Customer Advisor to join our team at Outdoor and Cycle Concepts. As a Sales Assistant - Customer Advisor, you will be responsible for providing exceptional customer service and promoting our products to customers.Key Responsibilities:Provide excellent customer...
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Customer Experience Advocate
6 days ago
London, Greater London, United Kingdom EE Retail Full timeJob Title: Retail Sales AdvisorLocation: Walton on ThamesJob Type: Full-timeDescriptionWe are seeking a highly skilled and motivated Retail Sales Advisor to join our team at EE Retail. As a Sales Advisor, you will play a critical role in driving business success and meeting sales targets. With a strong focus on delivering exceptional customer experiences,...
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Sales Assistant
4 weeks ago
London, Greater London, United Kingdom Outdoor and Cycle Concepts Full timeAre you passionate about delivering exceptional customer service and working in a fast-paced retail environment? We're seeking a Sales Assistant - Customer Advisor to join our team at Outdoor and Cycle Concepts.As a Sales Assistant - Customer Advisor, you will be working alongside a talented team of retail professionals to deliver an outstanding customer...
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Android Application Specialist
3 days ago
London, Greater London, United Kingdom Resident Advisor Full time**Job Description:** Senior Android Developer for Electronic Music PlatformAbout Us:Resident Advisor (RA) is a pioneering music media brand that has been a cornerstone of the electronic and dance ecosystem since 2001. With a global audience of over 6 million monthly users, we aim to bring together the world's electronic music communities through our...
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Customer Experience Specialist
5 days ago
London, Greater London, United Kingdom Halfords Group PLC Full timeYour Opportunity: We are seeking an experienced Retail Advisor to join our team at Halfords Group PLC. As a Customer Service Advisor, you will be responsible for handling job bookings, addressing technical queries, and providing exceptional customer service.Working Environment: Our Autocentre network is rapidly growing, driven by a focus on motoring services...
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Customer Experience Ambassador
3 weeks ago
London, Greater London, United Kingdom New Look Full timeAbout New LookWe're a leading fashion retailer with a rich history spanning over five decades. Our purpose is to inspire That New Look Feeling, and we believe it starts with our team members.About the RoleAs a Sales Advisor with New Look, you will work closely with your management team to deliver an exceptional shopping experience for our customers. You will...
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Style Advisor
3 weeks ago
London, Greater London, United Kingdom The Foschini Group TFG London Full timeA customer-centric Style Advisor will be the driving force behind delivering an outstanding in-store experience. Reporting to the Store Manager, you will stay up to speed on the latest styles and effectively connect with customers to promote and deliver exceptional service. As a trusted brand ambassador, you will actively listen to customers' needs and...
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Automotive Customer Experience Manager
21 hours ago
London, Greater London, United Kingdom Pendragon Group Full time**About the Role:**We are seeking a skilled Senior Service Advisor to join our team at Evans Halshaw Vauxhall Falkirk. As a Senior Service Advisor, you will be responsible for delivering outstanding customer care and satisfaction.**Key Responsibilities:**Providing estimates, booking and scheduling service/repair work Advising a recommended course of action...
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Customer Experience Optimization Specialist
7 days ago
London, Greater London, United Kingdom Accruent Full time**About Accruent**Accruent is a leading provider of enterprise asset management and product lifecycle management solutions. We empower organizations to make informed decisions, optimize operations, and achieve their strategic goals. **Job Summary**We are seeking an experienced Customer Experience Optimization Specialist to join our team. As a key member of...
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Highly Skilled Telephony Project Manager Wanted
2 weeks ago
London, Greater London, United Kingdom X4 Technology Full timeExcellent Contract Opportunity in BerkshireX4 Technology is helping an organisation specialise in Telephony & Voice provision to find a Technical Delivery Manager to assist with projects related to Verint Knowledge Management System.The JobWe are seeking a highly skilled individual to join our forward-thinking team and take on the role of Technical Delivery...