Retail Store Manager

3 weeks ago


Croydon, Greater London, United Kingdom Aveda Full time
Job Title: Counter Lead

Job Summary:
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Provide inspirational, authentic and personalized customer service
  • Create and execute in-store events to drive sales and customer engagement
  • Manage inventory, facilities and cash reconciliation to ensure efficient store operations
  • Develop and implement business plans to drive sales growth and customer loyalty

Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

About Us:
Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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