Pro Audio Technical Specialist

7 days ago

High Wycombe, Buckinghamshire, United Kingdom SER Limited Full time
Job Title: Pro Audio Technical Specialist

Job Summary:

We are seeking a highly skilled Pro Audio Technical Specialist to join our team at SER Limited. As a Sales Engineer specialising in Pro Audio, you will collaborate with the Regional Sales Manager to provide technical support throughout and after the sales process. You'll be representing brands such as Electro-Voice and Dynacord while contributing to pre-sales, design, and post-sales support. Your role will involve working with resellers, integrators, and consultants to drive product demand.

Key Responsibilities:

• Design and evaluate sound system projects, recommending appropriate product solutions.

• Develop system designs, including acoustic simulations and IP-based audio networking, while generating reports and bill of materials.

• Provide both pre-sales training and post-sales technical support to customers.

• Build and maintain long-term customer relationships through high-quality technical support.

• Diagnose and resolve hardware and software issues for installed sound systems.

• Assist customers with equipment integration and setup.

• Drive product demand through the Pro AV network, including resellers, integrators, and consultants.

• Conduct technical presentations and product demonstrations.

• Represent the company at trade shows and provide in-depth information on products and services.

• Collaborate with marketing and product management to suggest product improvements based on customer feedback.

Requirements:

• Strong technical knowledge of Pro Audio systems and equipment.

• Excellent communication and interpersonal skills.

• Ability to work effectively in a team environment.

• Strong problem-solving and analytical skills.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

How to Apply:

If you are a motivated and experienced Pro Audio Technical Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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