Sales Administrator

4 weeks ago


London, Greater London, United Kingdom The Invisible Collection Full time
Sales Administrator Opportunity

The Invisible Collection, a leading e-commerce platform for contemporary custom furniture, is seeking a highly organized and detail-oriented Sales Administrator to support our US Sales team.

As a Sales Administrator, you will play a crucial role in ensuring seamless communication between our sales team and clients, managing follow-ups, and providing exceptional customer service. Your excellent communication skills, both written and verbal, will enable you to effectively screen incoming calls, assist with sales requests, and provide timely updates to clients.

Key responsibilities include:

  • Managing email exchanges between the sales team and clients
  • Coordinating with designers and production teams to resolve customs-related questions
  • Tracking production lead times and keeping clients informed on order updates
  • Preparing shipping quotes and invoices
  • Collaborating with the Logistics Team to organize shipments and remind clients of outstanding invoices
  • Working with the Sample Coordinator to send client samples and expedite decision-making
  • Responding to incoming sales enquiries via phone and email
  • Supporting the sales team in client meetings, presenting our collections, and sharing our story and values
  • Assisting the sales and partnership/marketing team on partnership collaborations for the US market
  • Hosting American clients at our London Showroom

Requirements:

  • At least 2 years of experience in a similar role in the interior design, furniture, or gallery/art market
  • Excellent attention to detail and organizational skills
  • Initiative, common sense, and tenacity, with a willingness to take ownership of projects
  • Excellent communication skills, with perfect English and French speaking a bonus
  • Ability to deliver exceptional customer service and support the sales team in achieving their goals

Competitive salary of 30,000 GBP, plus company benefits, including private health care and gym membership.



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