Restaurant Operations Manager
4 weeks ago
At German Doner Kebab, we are seeking an experienced Restaurant Operations Manager to lead our Back of House team in West End, Glasgow.
Estimated Salary: £25,000 - £30,000 per annum
Job Description:
Company OverviewWe are a leading brand in the Casual Dining sector, with over 90 restaurants worldwide. Our goal is to deliver exceptional food quality, guest care, and service, while maintaining industry-leading levels of operational excellence.
Key Responsibilities:
- Lead the Back of House team to achieve outstanding operational performance and maintain high standards of food quality and safety.
- Implement and enforce brand standards, policies, and procedures across all areas of restaurant operations.
- Develop and maintain a positive and productive work environment, promoting a culture of teamwork, respect, and open communication.
- Monitor and analyze sales data, customer feedback, and operational metrics to identify opportunities for improvement and implement effective solutions.
- Maintain accurate records, reports, and documentation, ensuring compliance with company policies and regulatory requirements.
- Collaborate with the Restaurant Management team to achieve business objectives, set goals, and develop strategies to drive growth and profitability.
To succeed in this role, you will need:
- A proven track record in restaurant operations management, preferably within a fast-paced, dynamic environment.
- Strong leadership skills, with experience in motivating and guiding teams to achieve outstanding results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- A deep understanding of restaurant operations, including menu knowledge, inventory management, and stock control.
- Ability to work effectively under pressure, prioritizing tasks and managing multiple responsibilities in a fast-paced environment.
- A commitment to delivering exceptional customer service, with a focus on creating a welcoming and memorable dining experience.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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