General Manager of Aquatic Services

5 days ago


Castleford, Wakefield, United Kingdom Sporting House Full time

About Sporting House

Sporting House is a leading provider of premium learn to swim experiences in the UK. Our mission is to deliver high-quality swimming lessons and support services to every customer, while creating a world-class environment for learn to swim.

Job Summary

We are seeking an experienced and passionate General Manager to lead the operations, customer journey, team, and business of our swim facility. As a key member of our senior management team, you will be responsible for planning, delivering, and monitoring the swim program, creating and leading high standards of service, and inspiring and developing a team to provide the highest level of service and customer experience.

Key Responsibilities

  • Lead the operations, customer journey, team, and business of the swim facility
  • Plan, deliver, and monitor the swim program
  • Create and lead high standards of service to consistently deliver premium swimming lessons and support services
  • Recruit and develop a team of talented individuals to deliver exceptional customer experiences
  • Manage budgets, revenue streams, and secondary spend to drive business growth
  • Ensure compliance with health and safety regulations and best practices
  • Develop and deliver a facilities maintenance plan to ensure the venue is safe and well-maintained
  • Collaborate with the senior management team to drive business strategy and growth
  • Network with key partners and stakeholders to build successful relationships

Person Specification

  • Strong written and oral communication and numeracy skills
  • Knowledge of sports/ activity programming and programme management
  • Customer service focused, with a commitment to quality standards
  • Commercially driven, with experience of working with Key Performance Indicators, P&L accounts, and balanced scorecards
  • Experience of managing teams and demonstrating strong leadership skills
  • Ability to elicit cooperation from team members, suppliers, and other internal departments
  • Ability to manage budgets effectively
  • Outstanding interpersonal skills to support effective working relationships at all levels
  • Good decision maker with great organisational and business development skills
  • Good working knowledge of Microsoft Office and CRM systems
  • Passion for sport, physical activity, and health

Employee Benefits

  • Performance-related bonus potential
  • Birthday off
  • Bright and colourful work kit
  • Discount on swimming lessons for family and friends
  • Employee recognition scheme, rewards, and team events
  • Monthly staff training and collaboration
  • Multiple training and qualification opportunities
  • Employee assistance programme


  • Castleford, Wakefield, United Kingdom Harvester Full time

    About the RoleWe are seeking a highly motivated and experienced leader to join our team as a General Manager Trainee. As a key member of our hospitality team, you will be responsible for driving business growth and developing a high-performing team.Key ResponsibilitiesTrain and inspire a team of hospitality professionals to deliver exceptional customer...


  • Castleford, Wakefield, United Kingdom Harvester Full time

    About the RoleWe are seeking a highly motivated and experienced leader to join our team as a General Manager Trainee. As a key member of our hospitality team, you will be responsible for driving business growth and developing a high-performing team.Key ResponsibilitiesTrain and inspire a team of hospitality professionals to deliver exceptional customer...


  • Castleford, Wakefield, United Kingdom Auto Professionals Recruitment Services Full time £30,000 - £35,000

    Join Our Team as an Automotive Service TechnicianAt Auto Professionals Recruitment Services, we pride ourselves on fostering a collaborative and supportive work environment. As a key member of our team, you will be part of a reputable dealership group dedicated to achieving excellence in service delivery.What We Offer:Company vehicle and tools...


  • Castleford, Wakefield, United Kingdom Exemplar Health Care Full time

    Position:Catering ManagerCompany:Exemplar Health CareRole Overview:As a Catering Manager, you will oversee the food service operations, ensuring high standards of quality and safety in meal preparation and delivery. Your leadership will be crucial in maintaining a positive dining experience for residents.Key Responsibilities:1. Manage the catering team to...


  • Castleford, Wakefield, United Kingdom Leeds City Council Full time

    Job Summary:We are seeking a highly skilled and experienced Kitchen Manager to lead our catering team at Leeds City Council. As a key member of our team, you will be responsible for providing a high-quality catering service to our pupils and staff.Key Responsibilities:Develop and implement half-termly menus that cater to diverse tastes and dietary...


  • Castleford, Wakefield, United Kingdom Leeds City Council Full time

    Job Summary:We are seeking a highly skilled and experienced Kitchen Manager to lead our catering team at Leeds City Council. As a key member of our team, you will be responsible for providing a high-quality catering service to our pupils and staff.Key Responsibilities:Develop and implement half-termly menus that cater to diverse tastes and dietary...


  • Castleford, Wakefield, United Kingdom Charterhouse Recruitment Services Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Executive to join our team at Charterhouse Recruitment Services. As a Digital Marketing Executive, you will play a key role in driving our digital marketing strategy and executing campaigns to improve brand awareness and deliver on lead generation and ecommerce sales targets.Key...

  • Food Service Manager

    4 weeks ago


    Castleford, Wakefield, United Kingdom Exemplar Health Care Full time

    Catering ManagerPosition: Catering ManagerCare home: Wheldale HeightsLocation: CastlefordContract type: Full time, 40 hours per week including weekendsRate: £12.75 per hourRole Overview: As a Catering Manager, you will be responsible for overseeing the culinary operations within our care home. Your expertise will ensure that residents receive high-quality...

  • Food Service Manager

    4 weeks ago


    Castleford, Wakefield, United Kingdom Exemplar Health Care Full time £13

    Position: Catering Manager Contract Type: Full time, 40 hours per week including weekends. As a Catering Manager at Exemplar Health Care, you will be responsible for overseeing the culinary operations within our facilities. Your role will involve: Managing daily food service activities to ensure high-quality meal preparation and presentation. Coordinating...


  • Castleford, Wakefield, United Kingdom M Group Services Full time

    About The RoleWe are seeking a highly skilled Maintenance Controller to join our expanding Service and Compliance Team at M Group Services. This is a 12-month fixed-term contract opportunity to work with a leading provider of infrastructure services in the UK and Ireland.About the RoleAs a Maintenance Controller, you will be responsible for ensuring that...


  • Castleford, Wakefield, United Kingdom M Group Services Full time

    About The RoleWe are seeking a highly skilled Maintenance Controller to join our expanding Service and Compliance Team at M Group Services. This is a 12-month fixed-term contract opportunity to work with a leading provider of infrastructure services in the UK and Ireland.About the RoleAs a Maintenance Controller, you will be responsible for ensuring that...


  • Castleford, Wakefield, United Kingdom Exemplar Health Care Full time

    Position:Catering ManagerCompany:Exemplar Health CareRole Overview:As a Catering Manager, you will oversee the culinary operations within our care facilities, ensuring that all dietary needs are met with the highest standards of quality and service. Your leadership will be essential in creating a welcoming dining experience for our residents.Key...

  • Food Service Manager

    4 weeks ago


    Castleford, Wakefield, United Kingdom Exemplar Health Care Full time

    Culinary Operations Supervisor Job OverviewExemplar Health Care is seeking a committed Culinary Operations Supervisor to enhance our team. In this role, you will be tasked with managing the daily functions of the kitchen, ensuring that appetizing and healthy meals are prepared and served to our clients, accommodating various dietary needs.Key...

  • Food Service Manager

    4 weeks ago


    Castleford, Wakefield, United Kingdom Exemplar Health Care Full time

    Catering ManagerPosition: Catering ManagerCare home: Wheldale HeightsLocation: CastlefordContract type: Full time, 40 hours per week including weekendsRate: £12.75 per hourOverview: As a Catering Manager, you will oversee the culinary operations within our care home, ensuring that all meals are prepared to the highest standards. Your expertise in food...

  • Food Service Manager

    4 weeks ago


    Castleford, Wakefield, United Kingdom Exemplar Health Care Full time

    Position:Catering ManagerCare Home:Wheldale HeightsLocation:Castleford, WF10 2PYContract Type:Full-time, 40 hours per week including weekendsSalary:£12 per hourJob Overview:As a Catering Manager, you will oversee the culinary operations within our care home, ensuring that residents receive high-quality meals that meet their dietary needs. Your role will...


  • Castleford, Wakefield, United Kingdom Charterhouse Recruitment Services Full time

    Job Title: Digital Marketing ExecutiveAbout the Role:We are seeking a highly skilled Digital Marketing Executive to join our team at Charterhouse Recruitment Services. As a Digital Marketing Executive, you will play a key role in driving our digital marketing strategy and executing campaigns to improve brand awareness and deliver on lead generation and...


  • Castleford, Wakefield, United Kingdom Charterhouse Recruitment Services Full time

    Job Title: Digital Marketing ExecutiveAbout the Role:We are seeking a highly skilled Digital Marketing Executive to join our team at Charterhouse Recruitment Services. As a Digital Marketing Executive, you will play a key role in driving our digital marketing strategy and executing campaigns to improve brand awareness and deliver on lead generation and...


  • Castleford, Wakefield, United Kingdom Kemp Recruitment Full time

    Job Role: Senior Service AdvisorJob Type: Full-timeIndustry: Equipment Rental and SalesLocation: NationwideJob Description:Key Responsibilities:Enquiry Handling: Respond to customer enquiries regarding equipment hire and service, providing timely and accurate information.Breakdown Management: Coordinate with engineers to attend to equipment breakdowns,...

  • Senior Service Advisor

    24 hours ago


    Castleford, Wakefield, United Kingdom Kemp Recruitment Full time

    Job Role: Senior Service AdvisorJob Type: Full-timeIndustry: Equipment Rental and SalesLocation: NationwideJob Description:Key Responsibilities:Enquiry Handling: Respond to customer enquiries regarding equipment hire and service, providing timely and accurate information.Breakdown Management: Coordinate with engineers to attend to equipment breakdowns,...


  • Castleford, Wakefield, United Kingdom Heart of Yorkshire Full time

    Job Opportunity: Electrical Installation LecturerAbout the Role:We are seeking a highly motivated and experienced Electrical Installation Lecturer to join our Construction team at the Heart of Yorkshire Education Group. As a Lecturer, you will be responsible for delivering high-quality training to entry-level students in a practical environment.Key...