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Duty Manager

2 months ago

Tenby, Pembrokeshire, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled Duty Manager to lead our hotel operations at Tenby Town Centre Premier Inn. As a key member of our team, you will be responsible for ensuring a seamless and exceptional guest experience.

Key Responsibilities:

  • Hotel Operations: Manage the day-to-day operations of the hotel, including front desk, housekeeping, and food and beverage services.
  • Team Leadership: Supervise and motivate a team of staff to deliver excellent customer service and maintain high standards of quality.
  • Problem-Solving: Anticipate and resolve guest complaints and issues in a professional and courteous manner.
  • Communication: Effectively communicate with guests, staff, and management to ensure seamless operations and resolve any issues that may arise.

Requirements:

  • Experience: Previous experience in a hotel or hospitality management role.
  • Skills: Excellent communication and leadership skills, with the ability to work well under pressure.
  • Education: Relevant qualifications in hospitality or a related field.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Training and Development: Opportunities for training and development to enhance your skills and career progression.
  • Whitbread Benefits: Access to Whitbread's benefits package, including discounts on food and drink, and other perks.