Trade and Maintenance Specialist

4 weeks ago


Ipswich, Suffolk, United Kingdom Sanctuary Group Full time

About the Role

We are seeking a skilled and experienced Trade and Maintenance Specialist to join our Responsive Repairs team at Sanctuary Property Services. As a key member of our team, you will be responsible for carrying out construction, fault fixing, and maintenance duties in line with contract specifications.

Key Responsibilities

  • Instillation of new kitchens, bathrooms, wet rooms, windows, doors, and fencing
  • Ensure tools and equipment are maintained in good condition and restocked when needed
  • Respond positively to complaints and breakdowns in service delivery, by resolving problems or setting in motion the means of resolution, ensuring customers are kept informed
  • Providing accurate and timely information on the progress of works that is easily understood by the customer

Requirements

  • Qualified to NVQ Level 2 in a core subject (plumbing, carpentry, electrical) or NVQ Level 3 in Plumbing if plumbing is core
  • Awareness of health and safety regulations and working legislation
  • Skills in some of the following disciplines – carpentry, plumbing, decorating
  • Excellent customer service and communication skills
  • Ability to prioritise workloads, work to deadlines, and plan ahead

What We Offer

  • A competitive salary of £33,702 - £35,476 per year
  • 24 days annual leave plus public holidays
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme

About Us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing a first-class customer service.



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