Trade and Maintenance Specialist
4 weeks ago
About the Role
We are seeking a skilled and experienced Trade and Maintenance Specialist to join our Responsive Repairs team at Sanctuary Property Services. As a key member of our team, you will be responsible for carrying out construction, fault fixing, and maintenance duties in line with contract specifications.
Key Responsibilities
- Instillation of new kitchens, bathrooms, wet rooms, windows, doors, and fencing
- Ensure tools and equipment are maintained in good condition and restocked when needed
- Respond positively to complaints and breakdowns in service delivery, by resolving problems or setting in motion the means of resolution, ensuring customers are kept informed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
Requirements
- Qualified to NVQ Level 2 in a core subject (plumbing, carpentry, electrical) or NVQ Level 3 in Plumbing if plumbing is core
- Awareness of health and safety regulations and working legislation
- Skills in some of the following disciplines – carpentry, plumbing, decorating
- Excellent customer service and communication skills
- Ability to prioritise workloads, work to deadlines, and plan ahead
What We Offer
- A competitive salary of £33,702 - £35,476 per year
- 24 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
About Us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing a first-class customer service.
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