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Schindler Group Service Lead

2 weeks ago


Coventry, Coventry, United Kingdom Schindler Group Full time
Account Service Team Lead

At Schindler Group, we are seeking a highly skilled and experienced Account Service Team Lead to join our team in Coventry, England, United Kingdom. As an Account Service Team Lead, you will be responsible for leading our account management team and ensuring the delivery of high-quality services to our customers.

The ideal candidate will have a proven track record of managing customer relationships, developing and implementing effective solutions, and mentoring junior staff members. We offer a competitive salary of £65,000 - £85,000 per annum, depending on experience, and a comprehensive benefits package that includes opportunities for career development and advancement.

Responsibilities:
  • Lead a team of account managers and customer service representatives to ensure timely and efficient completion of tasks.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control budgets to ensure we remain profitable and efficient.
  • Collaborate with other departments to develop and implement process improvements.

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, please apply for this exciting opportunity.