Cleaning Operations Manager

6 days ago


Clerkenwell, United Kingdom Churchill Services Full time

About the Role:

Churchill Services is seeking an experienced Cleaning Operations Manager to oversee a large higher education contract in London. As a key member of our team, you will be responsible for managing a team of 40 Operatives and 3 Supervisors, ensuring the delivery of high-quality cleaning services.

Key Responsibilities:

  • Maintain strong client relationships and ensure high levels of satisfaction
  • Provide and maintain quality-of-service delivery
  • Manage, recruit, and coach local service teams
  • Carry out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
  • Ensure Health & Safety procedures and legislation are adhered to
  • Look for opportunities for continuous improvement, cost savings, and account growth

Requirements:

  • Excellent interpersonal communication and people management skills
  • Excellent leadership and motivational skills, with the ability to forward plan, work under pressure, and influence at a senior level
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Ability to work to tight timescales
  • Strong commercial awareness, financial management, and IT literacy
  • Passionate, flexible, trustworthy, and innovative

What We Offer:

  • The opportunity to be part of one of the fastest-growing specialist FM providers in the UK
  • Employee-owned, making you a beneficiary of our future success
  • Two paid volunteering days annually
  • More than 250 perks and hundreds of exclusive deals and discounts
  • Lots of training, development, and apprenticeship opportunities to grow and progress your career
  • Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
  • All year-round recognition and annual awards program to thank our shining stars


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