Strategic Operations Manager

3 weeks ago


Oldbury, United Kingdom SGS Full time

We are a leading testing, inspection, and certification company, SGS, providing value to society by enabling a better, safer, and more interconnected world. Our customer service is at the forefront of everything we do, and we sustain global standards across diverse industries.

As a key member of our team, you will be eligible for:

  • Performance-related bonus (discretionary and subject to eligibility criteria)
  • Private medical cover (subject to eligibility criteria)
  • Competitive pension scheme + Life Assurance
  • Generous Annual Leave allowance (increasing with service) plus bank holidays.
  • An additional day off for your birthday
  • Discounted Gym Membership
  • Retailer Discounts
  • Enhanced maternity/paternity and adoption pay

Job Description:

Job Title: Planning and Administration Manager

Job Type: Permanent

Salary: £35,000 to £40,000 pa DOE

Hours: 37.5 hours per week

Job Location: Office based in Oldbury

Travel: Required to travel between Oldbury and Frimley to cover teams - Company car provided

As the Planning & Administration Manager for SGS, you will be responsible for managing the contract review, planning & administration teams to ensure professional, thorough and efficient operational support services are provided to customers.

This role is primarily based in Oldbury, however you will need to travel between sites to manage separate teams.

Other aspects of the role include:

  • Develop and maintain resource planning strategies in order to optimise resource allocation and utilisation
  • Ensure QHSE & special products contract review and creation activities are performed on-time and in accordance with global and local procedures
  • Ensure the efficient planning of audits in line with accreditation requirements
  • Collaborate with the Team Leaders to improve processes, system usage and accurate data entry

Essential Experience:

  • Proven experience in resource planning, preferably in a similar role
  • Management of teams upwards of 15 people
  • Strong analytical and critical thinking skills
  • Competent skills with Microsoft Windows/ Office Applications (Word, Excel, PowerPoint, Outlook etc) and database applications, Power B.I, etc.
  • Working in a highly regulated environment

Desirable Qualifications:

  • Operational Business Management degree or similar such as ILM
  • Bachelor's degree in business administration, operations management, or related field.


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