Customer Service Team Leader

4 days ago


London, Greater London, United Kingdom Victoria Women In Need Community Cooperative Full time
Job Title: Customer Service Team Leader

Victoria Women In Need Community Cooperative (WIN) is a non-profit organization that provides programs to support women, trans, non-binary, and Two-Spirit people. We operate 5 resale shop locations and an online store to fund our programs and operations.

This is a hands-on position responsible for providing excellent customer service, building relationships, and creating a positive retail environment. The successful candidate will become part of a diverse team committed to a shared set of core values.

Key responsibilities include:

  • Providing customer service and making recommendations
  • Building relationships and maintaining a positive retail environment
  • Acting as team support and lead relating to customer service and daily tasks
  • De-escalating challenging situations and ensuring health and safety procedures are followed

We offer a competitive salary range of $17.50-$18.50 per hour, paid breaks, and a supportive work environment. If you have a minimum of 2 years of direct customer service experience and are passionate about making a positive difference in your community, we encourage you to apply.



  • London, Greater London, United Kingdom Monsoon Full time

    Key ResponsibilitiesAs a Customer Service Team Leader at Monsoon, you will be responsible for:Leading by example, inspiring your team to make Accessorize a great place for all who work and shop with usDriving commercial growth through excellent customer service and teamworkEnsuring the team is motivated and knowledgeable to achieve their bestMaintaining high...


  • London, Greater London, United Kingdom Grafton Group Full time

    Join our dynamic team as a Customer Service Team Leader at Leyland SDM in London. This is a fantastic chance to develop your leadership skills and drive sales growth. As a key member of our operations team, you will supervise a team of Customer Service Advisors, working closely with our central support team and distribution centre in Wembley.About UsWe pride...


  • London, Greater London, United Kingdom Team Ward Full time

    Join our team as a Guarding Services Leader and take your career to the next level!Job DescriptionWe are seeking an experienced Guarding Services Leader to join our team at Team Ward, providing security services solutions to UK businesses.As a Guarding Services Leader, you will be responsible for delivering an effective and efficient service to our clients,...


  • London, Greater London, United Kingdom 3R Truck Service Full time

    Are you passionate about delivering exceptional customer service in the finance industry? As a Customer Financial Services Executive at 3R Truck Service, you will have the opportunity to work with a leading asset finance specialist based in London. Our company is recognized for its commitment to financial solutions and customer service excellence.Estimated...


  • London, Greater London, United Kingdom Universal Business Team Full time

    Job Summary:We are seeking a skilled Front of House Manager to join our team at Universal Business Team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and leading a small team of Hospitality Assistants.Key Responsibilities:Lead and manage a team of Hospitality Assistants to deliver...


  • London, Greater London, United Kingdom Focus Resourcing Full time

    Due to exciting growth plans, a highly successful client is recruiting for a Claims Team Leader to join them on a permanent basis.In this diverse and fast-paced role, you will oversee the day-to-day operations of the claims and customer services team. You will lead, mentor, and motivate the team to ensure the smooth and efficient processing of claims, and...


  • London, Greater London, United Kingdom China-Britain Business Council Full time

    We are looking for an experienced Customer Service Leader to join our team as an Assistant Retail Manager. This is an exciting opportunity to develop your skills and expertise in retail management, while delivering exceptional customer service and driving sales growth.About the JobAs a member of our team, you will be responsible for supporting the Store...

  • Service Team Leader

    3 weeks ago


    London, Greater London, United Kingdom River Island Full time

    Job DescriptionWe are seeking an experienced Service Team Leader to join our team at River Island. As a key member of the store management team, you will be responsible for leading a team of sales assistants and providing exceptional customer service.The successful candidate will have a strong passion for delivering excellent customer experiences and a...


  • London, Greater London, United Kingdom CV-Library Full time

    Job SummaryCV-Library is hiring an experienced Aftersales Customer Service Coordinator to lead a team of customer service administrators. As a key member of our team, you will supervise a team of 10 customer service professionals and work closely with the CSM to achieve business objectives.Key Responsibilities:Supervise a team of customer service...


  • London, Greater London, United Kingdom Harrison Scott Associates Full time

    We are seeking a skilled Customer Service Team Lead to join our client's printing and communications team. This market leader is renowned for its dominance in the industry, with significant financial backing.This role requires a solution-oriented problem solver who can handle complex customer situations efficiently. As the Customer Service Team Leader, you...


  • London, Greater London, United Kingdom The Co-operative Group Full time

    The Co-operative Group is seeking a talented individual to fill the role of Part-Time Customer Service Coordinator. As a Customer Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.This is a permanent, part-time position that involves working varied...


  • London, Greater London, United Kingdom Perfect Placement Full time

    A highly respected garage in Fakenham is seeking a Parts and Services Team Leader to join their team.The successful candidate will have experience in motor trade and invoicing, with a strong background in parts management.The role offers a competitive salary of £30,000 and excellent opportunities for career progression.Key responsibilities of the Parts and...


  • London, Greater London, United Kingdom TQR Consultancy Ltd Full time

    Job Title: Sales and Customer Service LeaderEst. Salary: £55,000 - £75,000 per annumAbout the RoleWe are seeking an experienced sales and customer service professional to lead our sales team. As a key member of our team, you will drive sales growth, develop strong relationships with clients, and contribute to the company's overall success.Key...

  • Team Leader

    4 weeks ago


    London, Greater London, United Kingdom Moto Hospitality Full time

    Job DescriptionWe are looking for a highly skilled and experienced Team Leader to join our team at one of our motorway services locations.In this role, you will be responsible for leading a team of staff to deliver excellent customer service and meet sales targets in a fast-paced environment.You will work closely with our leadership team to set targets and...


  • London, Greater London, United Kingdom United Parcel Service of America, Inc Full time

    About the RoleThis Digital Customer Experience Leader position is responsible for managing the operational activities of an underwriting team across multiple product lines, supporting risk management activities to assess customer and portfolio risks. The ideal candidate will have strong analytical skills and be able to drive continuous improvement within the...


  • London, Greater London, United Kingdom Crown Commercial Service Full time

    About the RoleWe are seeking an experienced Service Excellence Leader to join our team at the Crown Commercial Service. As a key member of our leadership team, you will be responsible for leading the strategic direction and delivery of our digital services portfolio.Your primary objective will be to shape and implement modern service management practices...


  • London, Greater London, United Kingdom TEAM Full time

    Role OverviewWe are seeking an experienced Senior Sous Chef to join our culinary team. This role is pivotal in managing kitchen operations, supporting the Executive Chef, and upholding the highest quality in every dish. The successful candidate will have strong leadership skills, creativity in menu design, and a commitment to providing an outstanding dining...

  • Team Leader

    2 weeks ago


    London, Greater London, United Kingdom Compass UK & Ireland Full time

    About the RoleWe are seeking a highly skilled Team Leader to join our team at Eurest. As a Team Leader, you will play a key role in ensuring the smooth operation of our facilities and providing exceptional customer service.The ideal candidate will have previous experience in a similar environment, excellent communication skills, and a strong focus on...


  • London, Greater London, United Kingdom Provation Medical, Inc. Full time

    Key ResponsibilitiesAs a Customer Service Innovation Leader, you will be responsible for analyzing and optimizing existing omnichannel platforms to improve user experience, response times, and overall support performance.You will also identify opportunities for automation, AI, self-service capabilities, and process enhancements to reduce ticket volumes and...


  • London, Greater London, United Kingdom River Island Full time

    We are seeking a talented Service & People Team Leader to join our team at River Island in Bluewater.The estimated salary for this role is £45,000 - £55,000 per annum.You will be responsible for improving the customer journey by creating an engaged and motivated team who deliver exceptional customer service.Key responsibilities include:Straighten up the...