IT Operations Excellence Manager

1 week ago


London, Greater London, United Kingdom Morgan Hunt Recruitment Full time

Job Title: IT Operations Excellence Manager

Estimated Salary: £50,000-£60,000 per annum, plus benefits

Morgan Hunt is a multi-award-winning recruitment business. We are currently seeking an experienced IT Operations Excellence Manager to join our client's team in London.

About the Role:

  • Oversight of the end-to-end service desk operations, ensuring adherence to ITIL best practices.
  • Implement robust ITIL processes for incident, problem, and change management.
  • Drive continuous improvement through optimising processes and identifying operational efficiencies.
  • Collaboration with senior stakeholders to provide regular reports on performance, trends, and service improvements.

Requirements:

  • Proven experience in an ITIL Operations Manager role, with hands-on experience in IT service management.
  • ITIL qualified.
  • Expertise in ITIL frameworks and processes, with a strong track record in service desk operations.
  • Strong leadership and communication skills, with the ability to influence at all levels.

Benefits:

  • An exceptionally generous pension scheme with a significant employer contribution (currently 27%) and range of options.
  • 33 days holiday.
  • Generous maternity, paternity, shared parental leave and adoption options.


  • London, Greater London, United Kingdom Greenfield IT Recruitment Full time £75,000

    Operational Excellence ManagerGreenfield IT Recruitment is a leading provider of recruitment services in Bristol. We are seeking an Operational Excellence Manager to join our team and help us drive business growth and efficiency.The successful candidate will work closely with our software/digital teams to deliver business processes, utilising data to...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are looking for a motivated and experienced individual who can provide critical support to our Product, Tech & Data team. As a Business Manager, you will be responsible for ensuring the smooth operation of business processes, coordinating projects, and providing exceptional support to stakeholders.Key TasksCoordinate and manage multiple...


  • London, Greater London, United Kingdom Be-IT Ltd Full time

    About the RoleThis is an excellent opportunity for a skilled operations professional to take on a leadership role and drive business growth and improvement. The ideal candidate will have a proven track record of delivering results in fast-paced environments and possess excellent communication and interpersonal skills.ResponsibilitiesLEAD THE DEVELOPMENT OF...


  • London, Greater London, United Kingdom Greenfield IT Recruitment Full time £75,000

    Job DescriptionWe are looking for a seasoned Head of Operational Delivery to drive operational excellence within our global business in Bristol.This key role combines strategic planning with hands-on delivery, focusing on scalability, efficiency, and workflow optimisation.The ideal candidate will have a deep understanding of Agile methodologies, workflow...


  • London, Greater London, United Kingdom Numan Operations Limited Full time

    Driving Business Success in a Rapidly Growing Healthcare CompanyAs Head of Commercial, you'll play a critical role in helping Numan Operations Limited achieve its mission to empower people to take control of their health.We've built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations....


  • London, Greater London, United Kingdom Numan Operations Limited Full time

    About NumanWe're a leading health-tech company dedicated to empowering people to take control of their well-being. Founded in 2018, our mission is to transform the healthcare landscape through innovative solutions.We're looking for an exceptional leader to oversee the day-to-day operations of our obesity program.Collaborate with cross-functional teams to...


  • London, Greater London, United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    We are seeking an experienced Excellence in Operations Leader to join our team at Reinvigoration, a leading operations transformation consultancy.In this role, you will be responsible for driving operational excellence through strategic partnerships and process optimization. You will work closely with our clients to understand their needs and develop...


  • London, Greater London, United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Job DescriptionWe are looking for a talented Operations Excellence Professional to join our Consulting team at Reinvigoration. As a key player in our team, you will contribute to transforming our clients' operations and support them in solving specific challenges.The ideal candidate will have extensive experience in external consulting, particularly in...


  • London, Greater London, United Kingdom Be-IT Ltd Full time

    Be-IT Ltd seeks an exceptional Chief Operating Officer - Operations Excellence to lead its operational strategy and drive excellence throughout the organization. As a growing London Law Firm, Be-IT prioritizes investing in its people and providing a great place to work.The ideal candidate will possess:EXTENSIVE EXPERIENCE IN OPERATIONS MANAGEMENT,...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Business Manager to join our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.ResponsibilitiesThis role involves action tracking, stakeholder coordination, administrative assistance, meeting...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    About the RoleThe successful candidate will manage a growing team via 3 key reports and hold overall responsibility and accountability for the Service Desk Team, NOC and Systems Team and Technical Design and Implementation Team. Key responsibilities include:Developing and implementing a strategy for operational excellence to ensure client contract renewal...


  • London, Greater London, United Kingdom Greenfield IT Recruitment Full time £75,000

    Role OverviewA strategic leadership position is available for an experienced Operational Delivery professional at Greenfield IT Recruitment in Bristol. This exciting opportunity involves leading the delivery pipeline across IT development and content strategy, aiming to enhance scalability and efficiency in workflows and business processes.The ideal...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...


  • London, Greater London, United Kingdom Numan Operations Limited Full time

    Your New ChallengeAs our Head of Commercial, you'll take ownership of leading from the front, ensuring optimal service delivery across multiple teams. Strong leadership and collaboration skills are vital for success in this position. With a proven track record of driving team performance and continuous improvement, you'll be pivotal in helping Numan achieve...

  • Excel Expert

    2 weeks ago


    London, Greater London, United Kingdom ARC IT Recruitment Full time

    Are you an Excel expert looking for a new challenge? Do you thrive in high-pressure environments and have a passion for troubleshooting? We are seeking a talented Excel Expert - Trade Floor Operations to join our team in London or Hybrid.About the Role:You will play a crucial role in ensuring seamless trading operations by providing technical support to...


  • London, Greater London, United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    **Company Overview:**Reinvigoration is a leading operations transformation consultancy that helps continuous improvement and operations leaders shape, scale, certify and sustain Operational Excellence.We provide expert guidance, assets, learning, and hands-on transformation support to organisations for every step of their Operational Excellence journey.The...


  • London, Greater London, United Kingdom Transport for London Full time

    Job Title:Operational Excellence ManagerAbout the Role:We are seeking a highly skilled Operational Excellence Manager to join our team at Transport for London. As an Operational Excellence Manager, you will be responsible for contributing to the effective delivery of Road User Charging operations, including managing contracted services, internal delivery,...


  • London, Greater London, United Kingdom This is an IT support group Full time

    We're looking for an experienced Operations specialist to join our team in London/Moorgate. In this role, you'll be responsible for maintaining a fully functioning office environment, supporting employee attendance at international and domestic events, and ensuring that all processes, procedures, and policies are up-to-date and adhered to across the...


  • London, Greater London, United Kingdom CareerStone Full time

    Job OverviewWe are seeking a highly skilled Operational Excellence Manager to join our team at CareerStone. In this role, you will be responsible for managing relationships with key third parties, monitoring business operations, and overseeing daily team activities.As an Operational Excellence Manager, you will be expected to take a proactive approach to...


  • London, Greater London, United Kingdom Amazon Full time

    Job Title: Operational Excellence ManagerEstimated Salary: $130,000 - $190,000 per annumWe are seeking a highly skilled Operational Excellence Manager to join our team at Amazon UK Services Ltd. As a key member of our operations team, you will play a critical role in driving operational excellence and delivering exceptional customer experiences.About the...