Luxury Service Coordinator

2 days ago


Edinburgh, Edinburgh, United Kingdom Cheval Collection Ltd Full time

Cheval Collection Ltd are currently seeking a highly skilled Night Receptionist to join their front office team at The Edinburgh Grand, a luxury serviced apartment complex.

The ideal candidate will be responsible for providing exceptional customer service to residents, ensuring the security and comfort of the residence. This role involves working 8-hour shifts on a four on four off rota basis, dealing with guest enquiries, arrivals, and departures, as well as performing administrative tasks and maintaining the cleanliness of the front office area.

We are looking for an individual who:

  • Has previous experience in a customer-facing role, preferably in a luxury service environment
  • Is able to work effectively in a night shift setting
  • Possesses excellent communication and interpersonal skills
  • Is proficient in computer software and can maintain accurate records
  • Is passionate about delivering exceptional customer experiences

In return, we offer:

  • A competitive salary of approximately £26,000 per annum
  • Opportunities for career progression and professional development
  • Food and beverage discounts, as well as access to discounted accommodation rates
  • A reward and recognition scheme to acknowledge outstanding performance
  • Tuition support funding to aid further education and personal growth

We welcome applications from enthusiastic and customer-focused individuals who thrive on delivering exceptional service and contributing to our award-winning team.



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