Commercial Insurance Account Manager

3 days ago


Norwich, Norfolk, United Kingdom Employment Specialists Ltd Full time
Job Description

In this Commercial Insurance Account Manager role, you will inherit a significant portfolio of clients, which you will service and look to develop, but your first priority will be retention.

This is a portfolio with clients whose premiums range up to £100k and is not industry specific, giving you a great mix of clients.

Also, they have an excellent reward package to recognise successful Client Relationship Managers.

To be a successful Business Development Executive, you will have general Commercial Insurance experience working with a range of clients, giving you a background with the main classes of business, ideally in a client servicing role already.

You will be able to work from home, and flexibly in the office, working with the full support of experienced Account Handlers, all doing everything they can for your clients.

As a Commercial Insurance Account Manager, your responsibilities will include:

  • Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business
  • Lead and deliver the end-to-end ongoing client service
  • Understand the clients' business and their risk management needs and look for solutions to deliver those needs
  • Proactively develop appropriate solutions and proposals to ensure excellent client retention rates
  • Design programme and pricing structures based on market and client knowledge
  • Manage KPIs/SLAs to ensure targets are met

To be a successful Business Development Executive, you will demonstrate:

  • Strong Commercial Insurance experience to deal with complex client needs
  • First-class communication, negotiation, and interpersonal skills
  • Integrity, credibility, and presence at senior levels
  • Genuine desire for excellent customer service

Some of the benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Support to gain professional CII or ACII qualifications to enhance your knowledge and career prospects
  • Pension scheme for when you feel it's time to retire
  • 24-hour support for you and your family's physical and mental wellbeing
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work, and much more
  • 1 day paid volunteering day to give back to our communities


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