Network Infrastructure Specialist

2 months ago

Coventry, Coventry, United Kingdom DP World Australia Full time

About the Role:

DP World Australia is seeking a highly skilled Network Engineer to support the maintenance, design, and implementation of critical networks across the Europe region. This role will be based in our state-of-the-art operations center in Coventry, with expectations for travel within the UK and Europe.

Key Responsibilities:

  • Support the global network across various disciplines, including LAN/WAN/Wireless/Security/VOIP, and become a subject matter expert for one or more areas within the network.
  • Work with global IT teams and management to support the network across the full project life cycle, including proof of concept, design, procurement of network hardware/WAN, configuration, installation, testing, documentation, and ongoing monitoring/support.
  • Lead multiple projects simultaneously from start to finish, including site launches and refreshes, ranging from 50 users on-site to 1000 users on-site.
  • Provide 3rd-level Network support for Sites and DCs across various networking disciplines, including the two primary datacenters located in Dublin and Las Vegas.
  • Perform network patching, maintenance, and configuration changes as part of the change management/control process.
  • Manage and maintain network tools and proactively monitor and troubleshoot the network.
  • Perform root cause analysis of incidents and provide corrective actions.
  • Local and international travel required based on project assignment and maintenance (25%).
  • Proactively monitor emails for alert notifications from the service desk and resolve or escalate these as required.
  • A good understanding of VOIP and protocols.
  • Provides change management support during the weekend when on call.
  • Actively participate, enforce, and follow DP World's Change, Incident, and Problem management processes.
  • Willingsness to devise creative solutions to solve complex problems and issues.
  • Perform consistently and contribute beyond the assigned tasks.
  • Attend CAB calls and present all changes and respond if challenged to any RFC.
  • Dedicate themselves to learn and improve upon the existing methods of carrying out Network Engineer functions.
  • Work with their team and internal and external customers in a professional manner at all times.
  • Quantity and quality of work, work with their team and internal and external customers, to maintain their technical skills to match future requirements of the position.
  • Provides technical recommendations to client systems administrators and application owners.

Requirements:

  • Bachelor's degree in computer science, computer engineering, or equivalent experience.
  • Exposure of working in a large international business (circa 50k users+).
  • Strong Cisco switching and wireless skills and experience in large deployments.
  • Experience and knowledge of routing, SD-WAN, Firewall, VOIP, Network application tools, automation, and cloud migration.
  • CCNP certified (desirable).
  • Proven experience installing and configuring enterprise-level networks for 10+ years.
  • Experience installing, configuring, customizing, and supporting enterprise applications such as (switches, Routers, access points, Firewalls).
  • Network segmentation experience desirable.
  • ASA/Palo Alto Firewall certified desirable.
  • Working on Velocloud with also be a plus but not essential.
  • SD WAN desirable.
  • Strong Cisco knowledge of routing and switching and including wireless infrastructure.
  • 10+ years of experience installing, configuring, and troubleshooting networks across various disciplines, this also includes site surveys and procurement of network hardware.

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