Order Fulfilment and Support Coordinator
2 days ago
We are seeking a talented Order Fulfilment and Support Coordinator to join our team at DTS Trading Inc. Ltd.
Estimated Salary: £45,000 - £65,000 per annum.
In this role, you will be responsible for coordinating daily operations related to order processing, system management, and 3PL coordination.
The ideal candidate will have 2+ years of experience in order processing, customer service, or related roles and possess excellent communication and interpersonal skills.
You will work closely with inventory, warehouse, and logistics teams to ensure order fulfilment and timely delivery, while also serving as the primary contact for customer inquiries and issues.
Key Responsibilities:
- Order Management and Coordination
- Process customer orders accurately and promptly using the organisation's order management system.
- Verify order details, including pricing, product availability, and shipping requirements.
- Coordinate with inventory, warehouse, and logistics teams to ensure order fulfilment and timely delivery.
- Customer Support and Issue Resolution
- Serve as the primary point of contact for customers regarding orders, inquiries, and support.
- Provide timely and accurate information on products, order status, and company policies.
- Handle customer complaints professionally, providing solutions to enhance satisfaction.
- Escalate complex issues to the appropriate team or manager for resolution.
- Reporting and Analytics
- Generate and analyse order reports to monitor performance metrics and identify areas for improvement.
- Track and document trends in order volume, delivery timelines, and fulfilment accuracy.
Education: High school diploma or equivalent (Bachelor's degree preferred).
Experience: 2+ years of experience in order processing, customer service, or related roles.
Technical Skills: Familiarity with order management systems and CRM tools.
Soft Skills: Excellent communication and interpersonal skills, high level of attention to detail, strong organisational and multitasking abilities, problem-solving and conflict-resolution skills.
-
Order Fulfilment Coordinator
1 month ago
London, Greater London, United Kingdom Stafforce Recruitment Full timeNicholas Associates Group Limited is a leading provider of logistics services, and we are currently recruiting an experienced Order Fulfilment Coordinator to join our team in Amesbury.In this role, you will be responsible for coordinating the order fulfilment process, from receiving customer orders to shipping products. You will work closely with our...
-
Order Fulfillment Coordinator
3 weeks ago
London, Greater London, United Kingdom HeadX Full timeAbout HeadX:HeadX is seeking an Order Fulfillment Coordinator to join their team. This role involves managing orders, researching item selections, and maintaining inventory levels. The successful candidate will provide accurate and timely financial information to stakeholders and analyze data to ensure optimal inventory status and...
-
Order Fulfillment Director
3 weeks ago
London, Greater London, United Kingdom Biocon Biologics Full time**About Us:**Biocon Biologics is a leading biotechnology company dedicated to creating innovative life-changing medicines. Our organization is built on a foundation of scientific excellence, quality, and customer satisfaction.We are currently seeking an experienced Order Fulfillment Director to lead our order fulfillment operations. This role will involve...
-
Order Fulfillment Specialist
2 weeks ago
London, Greater London, United Kingdom Arthur Edward Full timeAre you a highly organized and detail-oriented individual looking for a new challenge? Do you have experience in order fulfillment and logistics?If so, we may have the perfect opportunity for you!We are seeking an Order Fulfillment Specialist to join our team at Arthur Edward, a leading beauty, personal care & FMCG recruitment agency.In this role, you will...
-
Order Fulfillment Specialist
2 days ago
London, Greater London, United Kingdom Michael Page Full timeAbout This OpportunityWe are seeking a highly motivated and organized individual to join our Operations team as an Order Fulfillment Specialist. The successful candidate will be responsible for managing the entire order lifecycle, from receipt to delivery.Key ResponsibilitiesReceive and process customer orders, ensuring accurate and timely...
-
Order Fulfillment Coordinator
3 weeks ago
London, Greater London, United Kingdom Geomiq Full timeMain Responsibilities:We are looking for a highly organized and detail-oriented individual to join our Fulfillment Support team in London. As a key member of our team, you will be responsible for ensuring the efficient processing of orders, from receiving to shipping.Key responsibilities will include:Receiving and sorting incoming goods, checking for...
-
Order Fulfillment Coordinator
3 weeks ago
London, Greater London, United Kingdom Skindays Full timeAt Skindays, we're seeking a detail-oriented individual to join our team as an Order Administrator during the busy holiday season. This part-time role involves supporting our office in Shepherd's Bush with managing and packaging bundles and gift orders.The ideal candidate will have excellent organizational skills and be able to work effectively in a...
-
Order Fulfillment Coordinator
1 week ago
London, Greater London, United Kingdom Funko Full timeFunko is currently hiring a Sales Order Processer to join our team. In this role, you will work closely with the Tier Lead to process sales orders in the system (D365) accurately and efficiently.Your primary responsibility will be to maintain the tiers email folders within the order entry inbox. You will also be responsible for ensuring that all orders are...
-
Fulfillment Coordinator
2 days ago
London, Greater London, United Kingdom Funko Full timeFunko is seeking a dedicated Fulfillment Coordinator to join their team! As a key member of the order fulfillment team, you will be responsible for processing sales orders accurately and efficiently in alignment with the company's fulfilment policy.Your Key Responsibilities:Process sales orders in the system (D365) with accuracy and attention to...
-
Order Fulfilment Manager
3 weeks ago
London, Greater London, United Kingdom Burberry Full timeBurberry is a purpose-driven brand that creates sustainable luxury for customers while championing our communities as a force for good in the world.We strive to provide an environment where diverse minds can thrive, bringing unique skills and experiences to everything we do.Job DescriptionThis role is part of the Customer Operations team, responsible for...
-
Fulfillment Team Coordinator
3 weeks ago
London, Greater London, United Kingdom Funko Full timeAbout the RoleFunko's Fulfillment Team is seeking a detail-oriented Fulfillment Team Coordinator to process sales orders accurately and on time in alignment with our fulfilment policy.This role involves assisting the Tier Lead in maintaining email folders within the order entry inbox and demonstrating a proactive, creative, and self-motivated work style.Key...
-
Order Fulfillment Specialist
2 weeks ago
London, Greater London, United Kingdom ROI Rocket Full timeAbout ROI RocketROI Rocket is a leading provider of market intelligence and technology services in the United States, with rapid growth. We take pride in our foundation of superior sample quality and customer service that goes above and beyond. Our team's hard work has led to partnerships with hundreds of corporations, service companies, investment...
-
Order Fulfillment Specialist
2 weeks ago
London, Greater London, United Kingdom DELIVEROO Full time**Role Overview**We are looking for a motivated and detail-oriented Order Fulfillment Specialist to join our team at Deliveroo Hop. As a key player in our warehouse operations, you will be responsible for ensuring that our customers receive their orders on time and in good condition.Your key responsibilities will include:Picking and packing orders to meet...
-
Order Fulfillment Associate
1 month ago
London, Greater London, United Kingdom Heritage Plus Full timeWe are looking for an Order Fulfillment Associate to join our warehouse team in London. As an Order Fulfillment Associate, you will be responsible for ensuring that customer orders are fulfilled accurately and efficiently.Your key responsibilities will include performing order picking, put away products, and replenishing inventory. You will also assist in...
-
Order Fulfillment and Demand Planning Manager
3 weeks ago
London, Greater London, United Kingdom ZipRecruiter Full timeJob Title: Order Fulfillment and Demand Planning ManagerWe are looking for an experienced Order Fulfillment and Demand Planning Manager to join our team at ZipRecruiter. The ideal candidate will have a strong background in order management, demand planning, and supply chain operations.Key Responsibilities:Receive and review customer orders for accuracy,...
-
Order Fulfillment Specialist
3 weeks ago
London, Greater London, United Kingdom HeadX Full timeJob SummaryWe are seeking a highly skilled Order Fulfillment Specialist to join our team at HeadX. As a key member of our supply chain, you will be responsible for managing orders with suppliers, researching possible item selections, and taking inventory of current products.Main ResponsibilitiesOrder processingInventory managementProduction status...
-
Order Fulfillment and Support Executive
3 weeks ago
London, Greater London, United Kingdom Ducie Full timeDucie is seeking an ambitious Order Fulfillment and Support Executive to join our team in driving customer satisfaction.Job Description:Efficiently process orders, exchanges, and returns in Shopify and Aftership to meet customer expectations.Provide prompt responses to customer inquiries, resolving issues within 48 hours whenever possible.Communicate...
-
Order Fulfillment Associate
3 weeks ago
London, Greater London, United Kingdom Skindays Full timeWe're seeking a reliable and trustworthy individual to support our team with order fulfillment during the holiday season.The role involves assisting with managing and packaging bundles at our office. This includes preparing orders for shipping, ensuring accurate product information is included, and maintaining high-quality customer service standards.Benefits...
-
Order Coordinator Specialist
1 month ago
London, Greater London, United Kingdom Funko Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our Customer Fulfillment team as an Order Coordinator. The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a strong attention to detail.Key ResponsibilitiesProcess sales orders accurately and on time in alignment with...
-
Order Fulfilment Specialist
2 months ago
London, Greater London, United Kingdom JaJa Finance Ltd Full timeJob OverviewWe are currently seeking a skilled and experienced Order Fulfilment Specialist to join our team at JaJa Finance Ltd. The successful candidate will be responsible for the daily management of order processing, ensuring that all orders are accurately fulfilled and delivered to customers in a timely manner.Key Requirements:Excellent organisational...