Retail Store Manager

3 weeks ago


Whiteley Village, United Kingdom Pandora AS Full time
Store Manager - Whiteley Village (Full-time)

Location: Whiteley Village

Country/Region: GB

We are seeking a results-driven Store Manager to lead our team in Whiteley Village. As our brand ambassador, you will be responsible for the store's commercial success, managing a team of supervisors and sales assistants, and providing a world-class customer experience.

The Role

  • Support and motivate the in-store team to achieve sales targets by identifying opportunities and maximizing KPIs.
  • Develop a strong retail floor presence, educating and influencing the store, and ensuring back-of-house activities enable successful commercial execution.
  • Train and develop your team to become Pandora product experts, unlocking their full potential and supporting succession.

Requirements

  • Proven experience in driving sales and profitability in store.
  • Passion for delivering exemplary customer service.
  • Ability to understand Pandora's local and global business strategy and translate it into store, regional, and division KPIs.
  • Experience in using data to identify trends, issues, and root causes, and taking action to deliver.
  • Strong communication skills to establish and coach a high-performing team.
  • Adaptability and flexibility to changing business needs.
  • Positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
  • Well-presented appearance with a taste for desirable products and a passion for retail.

What We Offer

  • Highly competitive salary.
  • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved).
  • Generous annual jewellery uniform allowance.
  • Access to our online benefits platform with retail, hospitality, and entertainment discounts.
  • Free support for you and your loved ones through 'Retail Trust' on health and wellbeing, financial advice, legal aid, and more.
  • Parties, incentives, and gifts throughout the year.

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