Retail Store Manager

2 months ago


Swindon Village, Gloucestershire, United Kingdom JD Full time

About JD Sports

Established in 1981, JD Sports is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

We are a FTSE100 publicly quoted company, listed on the London Stock Exchange since 1996, and continue to grow in the UK and internationally.

Our Vision

We want to be the leading global omnichannel retailer in the sports and outdoor industry.

Our Goals

To achieve this, we are looking for a talented individual to join our team as a Store Manager.

Key Responsibilities

  • Customer Service
    • Maintain customer retention by providing first-class service.
    • Deal with enquiries and complaints and resolve the issue/request.
    • Drive consistency within your internal teams to achieve the highest service levels.
    • Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction surveys, and the company Net Promoter Score (NPS).
  • Sales
    • Analyse Oracle reports to assist you in making key sales decisions.
    • Manage in-store devices to capitalise on a wider range of products.
    • Confident use of the store's dashboard to analyse Footfall, Average Transaction Value, and conversion, applying this to the store environment.
    • Follow a weekly brief, ensuring that this is applied to your store and maintain high visual standards.
    • Attract, engage, and motivate customers into making purchases in store by using the latest visual techniques.
    • Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.
  • Training and Development
    • Hold regular training meetings within store, ensuring the team around you are able to maintain the high standards required.
    • Management development should be prioritised by the use of the in-house Trainee Management Academy.
    • Retail Management experience would be advantageous.
    • Excellent Time Management skills.
    • IT skills - Microsoft Outlook, Word, and Excel.

What We Offer

  • Incremental Holiday Allowance
  • Discretionary Bonus Scheme
  • Staff Discount On JD Group and other brands within the organisation
  • Pension Scheme - Depending on level of role
  • Life Assurance - Depending on level of role
  • Personal development opportunities to learn and develop at work.

  • Store Manager

    2 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleAs a Store Manager at M&S, you will be responsible for leading a team of colleagues and driving sales, commerciality, and service standards within your store. We offer a flexible and hybrid approach, with opportunities for part-time or job share arrangements. Our team is committed to building diverse and representative teams, where everyone can...

  • Part Time Team Leader

    2 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    Our Store Managers play a vital role in leading our in-store teams and driving sales, commerciality, and service standards. As a Part Time Team Leader, you will be responsible for helping our colleagues reach their full potential, assisting in driving sales and commerciality, and maintaining high service standards within your store. We offer a flexible and...


  • Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    Unlock Your PotentialAs a Lead Area Supervisor, you will play a vital role in driving sales, commerciality, and service standards within your store. You will be responsible for helping our people be the best they can be, while also contributing to the success of our business.What We Offer20% Colleague Discount: Enjoy a generous discount on all M&S products...

  • Lead Area Supervisor

    3 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleWe are seeking a highly motivated and experienced Area Supervisor to join our team. As a key member of our store leadership team, you will play a vital role in driving sales, commerciality, and service standards within your store.Key ResponsibilitiesAssist in driving sales and commerciality within the storeDevelop and implement strategies to...

  • Lead Area Supervisor

    3 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleWe are seeking a highly motivated and experienced Area Supervisor to join our team. As a key member of our store leadership team, you will play a vital role in driving sales, commerciality, and service standards within your store.Key ResponsibilitiesAssist in driving sales and commerciality within the storeDevelop and implement strategies to...

  • Catering Manager

    2 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    Catering Manager - SwindonMonday to Friday role - 7am until 3pm.We are seeking an experienced Catering Manager to join our team at our unit in Swindon. You will be responsible for providing outstanding service to staff and customers, guiding and motivating your team to achieve their best.Key responsibilities include:Analyzing and effectively managing all...


  • Swindon Village, Gloucestershire, United Kingdom UK Research and Innovation Full time

    Senior Science Project ManagerUK Research and Innovation (UKRI) is seeking an experienced Senior Science Project Manager to join our team. As a key member of our infrastructure project management team, you will be responsible for providing essential project management to a portfolio of infrastructure projects across the MRC remit.Key...


  • Swindon Village, Gloucestershire, United Kingdom UK Research and Innovation Full time

    Senior Science Project ManagerUK Research and Innovation (UKRI) is seeking an experienced Senior Science Project Manager to join our team. As a key member of our infrastructure project management team, you will be responsible for providing essential project management to a portfolio of infrastructure projects across the MRC remit.Key...


  • Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    Our client, a leading national Planning consultancy, is seeking a highly experienced Senior Planner to join their team in Swindon. This is an excellent opportunity to progress your career and contribute to the delivery of exceptional planning services across various sectors, including education, energy, health, residential, retail, and major mixed-use and...

  • Part Time Team Leader

    3 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as a Part Time Team Leader. As a key member of our in-store team, you will be responsible for leading and developing our colleagues to achieve exceptional sales and service standards.Key ResponsibilitiesLead and motivate a team of colleagues to achieve sales and...

  • Part Time Team Leader

    3 weeks ago


    Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as a Part Time Team Leader. As a key member of our in-store team, you will be responsible for leading and developing our colleagues to achieve exceptional sales and service standards.Key ResponsibilitiesLead and motivate a team of colleagues to achieve sales and...


  • Swindon Village, Gloucestershire, United Kingdom https:jobs-redefined.cositemap Full time

    Senior Planner OpportunityOur client, a leading national planning consultancy, is seeking a highly skilled Senior Planner to join their team in Swindon. This exciting opportunity will enable you to progress your career and contribute to the delivery of exceptional planning services across various sectors, including education, energy, health, residential,...

  • Retail Store Manager

    3 weeks ago


    Swindon, Swindon, United Kingdom The Retail Appointment Live Full time

    Senior Store Manager OpportunityThe Retail Appointment Live is seeking a highly skilled and experienced Senior Store Manager to join its Swindon-based store team.Key Responsibilities:Drive team performance and set a positive store cultureLead by example and demonstrate a passion for retailDevelop and implement strategies to improve store sales and customer...

  • Retail Store Manager

    3 weeks ago


    Swindon, Swindon, United Kingdom The Retail Appointment Live Full time

    Senior Store Manager OpportunityThe Retail Appointment Live is seeking a highly skilled and experienced Senior Store Manager to join its Swindon-based store team.Key Responsibilities:Drive team performance and set a positive store cultureLead by example and demonstrate a passion for retailDevelop and implement strategies to improve store sales and customer...

  • Retail Store Manager

    4 weeks ago


    Swindon, Swindon, United Kingdom The Retail Appointment Live Full time

    Senior Store Manager OpportunityThe Retail Appointment Live is seeking a highly skilled and experienced Senior Store Manager to lead its Swindon store to success.Key Responsibilities:Drive team performance and set a positive store cultureDevelop and implement strategies to improve sales and customer satisfactionLead by example and demonstrate a passion for...

  • Retail Store Manager

    4 weeks ago


    Swindon, Swindon, United Kingdom The Retail Appointment Live Full time

    Senior Store Manager OpportunityThe Retail Appointment Live is seeking a highly skilled and experienced Senior Store Manager to lead its Swindon store to success.Key Responsibilities:Drive team performance and set a positive store cultureDevelop and implement strategies to improve sales and customer satisfactionLead by example and demonstrate a passion for...

  • Store Manager

    2 weeks ago


    Swindon, Swindon, United Kingdom Fashion & Retail Personnel Full time

    Store Manager OpportunityAn exciting role has arisen for an experienced retail manager to lead a premium retailer at Swindon Outlet.This company is going from strength to strength, and this is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving...

  • Retail Store Manager

    1 month ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Swindon Outlet. As a leading premium retailer, we are looking for someone who is passionate about delivering exceptional customer service and driving sales.The successful candidate will be responsible for leading a team of retail professionals, driving...

  • Retail Store Manager

    1 month ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Swindon Outlet. As a leading premium retailer, we are looking for someone who is passionate about delivering exceptional customer service and driving sales.The successful candidate will be responsible for leading a team of retail professionals, driving...

  • Retail Store Director

    2 months ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking an experienced retail professional to lead our Swindon Outlet store to success. As a Store Manager, you will be responsible for driving sales, managing KPIs, and making commercial decisions to drive profit and establish the store in the local market.Key Responsibilities:Train and develop a high-performing teamMaintain...

  • Retail Store Director

    2 months ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking an experienced retail professional to lead our Swindon Outlet store to success. As a Store Manager, you will be responsible for driving sales, managing KPIs, and making commercial decisions to drive profit and establish the store in the local market.Key Responsibilities:Train and develop a high-performing teamMaintain...

  • Retail Store Director

    2 months ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking an experienced retail manager to lead our Swindon Outlet store to success. As a Store Manager, you will be responsible for driving sales, KPIs, and budgets, while maintaining the highest levels of customer service.Your key responsibilities will include:Training and developing your team to achieve excellent...

  • Retail Store Director

    2 months ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Store Manager OpportunityWe are seeking an experienced retail manager to lead our Swindon Outlet store to success. As a Store Manager, you will be responsible for driving sales, KPIs, and budgets, while maintaining the highest levels of customer service.Your key responsibilities will include:Training and developing your team to achieve excellent...

  • Retail Store Leader

    1 month ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Swindon Outlet. This is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving sales, KPIs, and budgets for their store. They will also be...

  • Retail Store Leader

    1 month ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Swindon Outlet. This is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving sales, KPIs, and budgets for their store. They will also be...

  • Deputy Store Manager

    2 weeks ago


    Swindon, Swindon, United Kingdom B&M Retail Full time

    About the RoleWe're seeking a Deputy Store Manager to join our team in the Swindon area. As a key member of our store leadership team, you'll play a vital role in driving store performance and developing your team.Key ResponsibilitiesSupport the Store Manager in running the store, leading by example and driving a strong sense of teamworkAssist with...

  • Store Manager

    3 weeks ago


    Swindon, Swindon, United Kingdom Fashion & Retail Personnel Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Fashion & Retail Personnel. This is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving sales, KPIs, and budgets for their store. They will also...

  • Store Manager

    3 weeks ago


    Swindon, Swindon, United Kingdom Fashion & Retail Personnel Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Fashion & Retail Personnel. This is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving sales, KPIs, and budgets for their store. They will also...

  • Store Manager

    3 weeks ago


    Swindon, Swindon, United Kingdom Fashion & Retail Personnel Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Fashion & Retail Personnel. This is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving sales, KPIs, and budgets for their store. They will also...

  • Store Manager

    3 weeks ago


    Swindon, Swindon, United Kingdom Fashion & Retail Personnel Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Fashion & Retail Personnel. This is a unique opportunity for someone who is passionate about premium products and excellent customer service.The successful candidate will be responsible for driving sales, KPIs, and budgets for their store. They will also...

  • Store Manager

    1 month ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Swindon Outlet. As a retail manager, you will be responsible for driving sales, KPIs, and budgets for your store. You will also be accountable for training and developing your team, making commercial decisions to drive profit, and maintaining the highest...

  • Store Manager

    1 month ago


    Swindon, Swindon, United Kingdom Retail Human Resources plc Full time

    Exciting Opportunity for a Retail ManagerWe are seeking an experienced retail manager to join our team at Swindon Outlet. As a retail manager, you will be responsible for driving sales, KPIs, and budgets for your store. You will also be accountable for training and developing your team, making commercial decisions to drive profit, and maintaining the highest...