Housing Coordinator
2 months ago
At Homes Plus, we're committed to creating vibrant and inclusive communities for our residents. As a Housing & Wellbeing Co-Ordinator, you'll play a vital role in promoting safe and secure independent living, reducing isolation, and enhancing the overall quality of life for our customers.
About the Role
You'll work closely with residents to understand their needs and preferences, providing advice on rent and service charges, assisting with benefits claims, and supporting customers with their financial needs. You'll also collaborate with our income recovery team to reduce rent arrears and ensure a smooth living experience for our residents.
Key Responsibilities
- Engage with residents to promote safe and secure independent living
- Provide advice on rent and service charges
- Assist with benefits claims and support customers with their financial needs
- Work with the income recovery team to reduce rent arrears
- Travel within local geographical areas to meet with residents and stakeholders
Requirements
To succeed in this role, you'll need:
- Experience/knowledge of housing management, social care, and/or wellbeing of retirement living services
- Good computer skills with knowledge of Microsoft Office applications
- Effective communication skills, both written and verbal
- A good mix of 'team player' attributes and the ability to work independently
- Awareness of Health & Safety
What We Offer
We're a diverse and ambitious business, offering a comprehensive benefits package, including:
- Competitive salary with annual reviews
- Pension with matched contributions up to 7%
- Excellent holiday package
- Cashback plan for healthcare costs
- Bonus scheme for all colleagues
- Training and development opportunities
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