Housing Coordinator
3 weeks ago
We are seeking a highly motivated and experienced Housing Coordinator to join our team at Homes Plus. As a key member of our team, you will play a vital role in promoting safe and secure independent living for our residents.
Key Responsibilities- Engage with residents to promote safe and secure independent living, ensuring an engaging and vibrant environment to reduce isolation.
- Provide advice on rent and service charges, assist with benefits claims, and support customers with their financial needs.
- Work with our internal income recovery team to reduce rent arrears.
- Travel within local geographical areas to perform duties.
To be successful in this role, you will need:
- Experience/knowledge of housing management, social care, and/or wellbeing of retirement living services.
- Good computer skills with knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
- Effective communication skills, both written and verbal, with the ability to build great relationships with customers and colleagues.
- A good mix of 'team player' attributes and the ability to work effectively using your own initiative.
- Awareness of Health & Safety.
We offer a comprehensive benefits package, including:
- Competitive salary with a salary review yearly.
- Pension with matched contributions up to 7%.
- Excellent holiday package – 35 days annual leave with the option to buy or sell leave.
- Cashback plan for healthcare costs – up to £500 saving per year.
- Bonus scheme for all colleagues at 2%.
- Training and development opportunities.
- Extra perks, including huge discounts and offers from shops, cinemas, and more.
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