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Customer Service Representative

2 months ago

Malmesbury, Wiltshire, United Kingdom Siamo Recruitment Full time

About the Role:

We are working with a thriving firm, growing their client base and a specialist within a bespoke industry.

Key Responsibilities:

  • Effectively manage the customer journey from a help point of view.
  • Manage varied responsibilities for the hungry candidate to get stuck into this role.
  • Manage relationships between clients' engineers and their customers.
  • Manage workloads and scheduling based upon priority and clients' requests.

What We Offer:

  • 10% annual bonus scheme.
  • Hybrid working pattern offering 3 days working from home.
  • 20 day annual leave entitlement with bank holidays.
  • Life Insurance.
  • Free onsite parking.
  • Company pension scheme.

About You:

  • Previous exposure within an administrative or customer service role is essential.
  • Naturally a confident communicator with the ability to build secure relationships.
  • A progressive and professional mindset with the want to grow.
  • Previous experience with invoicing or customer queries would be advantageous.
  • Excellent Attention to detail.
  • Competent in Microsoft office and outlook.
  • Able to multitask and prioritise workload.
  • Full UK Driving License.