Housing Operations Coordinator

3 days ago


London, Greater London, United Kingdom Nocturnal Recruitment Solutions Full time

Nocturnal Recruitment Solutions is proud to offer a Housing Operations Coordinator position in North/East London. This exciting opportunity involves providing high-quality tenancy management services and contributing to the development of inclusive communities.

About the Opportunity

The estimated annual salary for this role is £38,000 - £48,000, depending on experience. As a Housing Operations Coordinator, you'll work closely with internal teams and external partners to deliver effective housing services and enhance resident satisfaction.

Key Responsibilities
  • Tenancy Support and Enforcement: Provide proactive support to tenants, addressing any issues that may arise and enforcing tenancy agreements as needed.
  • Estate Inspections and Maintenance: Conduct regular estate inspections to identify maintenance needs and oversee communal repair work to ensure a safe and healthy environment.
  • Community Engagement and Events: Organize and attend resident meetings, involvement events, and estate-based surgeries to foster strong community relations and promote tenant involvement.
  • Data Analysis and Reporting: Analyze data and provide reports to senior management to inform performance improvement initiatives.
Requirements

To excel in this role, you'll need:

  • A deep understanding of housing legislation, tenancy agreements, and related policies.
  • Experience managing complex casework, including antisocial behavior cases.
  • Excellent communication and interpersonal skills to build strong relationships with tenants, colleagues, and external partners.
  • Ability to work independently, prioritizing tasks while meeting deadlines.


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