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Acute Department Receptionist

4 weeks ago

Cwmbran, Torfaen County Borough, United Kingdom Aneurin Bevan University Health Board Full time

Key Responsibilities

  • Register patients and manage administrative tasks in reception and other areas as required.
  • Evaluate patient medical welfare situations and respond appropriately.
  • Liaise with ambulance crews, police, and hospital security personnel.
  • Implement policies and procedures in the department.
  • Handle inquiries and provide excellent customer service via phone or in person.
  • Access patient history through Clinical Work Station or Health Records.
  • Pursue ongoing training and development opportunities.