Hospitality Housekeeper Assistant

3 weeks ago


Par, Cornwall, United Kingdom Eden Project International Full time

Job Title: Hospitality Housekeeper

Job Family: Facilities & Estates

Role Purpose: To ensure the high standards of cleanliness and hygiene across the Eden Project sites, while contributing to the education and enjoyment of visitors.

Key Responsibilities:

  1. Sort and process waste streams into separate recyclables, maintaining accurate records and adhering to strict cleaning routines.
  2. Undertake allocated cleaning duties, adhering to quality standards and timescales, and assist with specialist cleaning procedures as required.
  3. Maintain a clean and tidy destination, ensuring all activities comply with Eden's policies, Health and Safety regulations, and COSHH regulations.
  4. Flexibility to action other reasonable requests as delegated by a senior manager to support the wider team in delivering a world-class visitor experience.
  5. With training and support, may be required to work in other teams, including retail and admissions, hospitality and events, or security and car parks, according to business need.

Requirements:

  • Numeracy and literacy skills sufficient for maintaining accurate records and using basic IT programs.
  • Full driving license (manual) is essential.
  • Prior experience and knowledge not required, as full training will be given.

Decision-Making: Routine decisions drawing upon existing knowledge and skill, with complex situations referred to Line Managers.

Collaboration: Collaborate with colleagues and Line Managers to devise innovative ways to improve hygiene and waste management procedures.

People & Asset Management: Assist less experienced staff, provide on-the-job coaching, and share responsibility for equipment and hazardous substances.

Communication & Visitor Experience: Engage with colleagues and visitors, imparting knowledge and providing guidance on hygiene and waste management.

Operational Environment: Regularly requires physical effort in various climatic environments, with potential to drive larger vehicles and plant.

Additional Features: Continuously develop technical hygiene and waste disposal knowledge, staying up-to-date with current Health & Safety regulations.



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