Hospitality Housekeeper Assistant
3 weeks ago
Job Title: Hospitality Housekeeper
Job Family: Facilities & Estates
Role Purpose: To ensure the high standards of cleanliness and hygiene across the Eden Project sites, while contributing to the education and enjoyment of visitors.
Key Responsibilities:
- Sort and process waste streams into separate recyclables, maintaining accurate records and adhering to strict cleaning routines.
- Undertake allocated cleaning duties, adhering to quality standards and timescales, and assist with specialist cleaning procedures as required.
- Maintain a clean and tidy destination, ensuring all activities comply with Eden's policies, Health and Safety regulations, and COSHH regulations.
- Flexibility to action other reasonable requests as delegated by a senior manager to support the wider team in delivering a world-class visitor experience.
- With training and support, may be required to work in other teams, including retail and admissions, hospitality and events, or security and car parks, according to business need.
Requirements:
- Numeracy and literacy skills sufficient for maintaining accurate records and using basic IT programs.
- Full driving license (manual) is essential.
- Prior experience and knowledge not required, as full training will be given.
Decision-Making: Routine decisions drawing upon existing knowledge and skill, with complex situations referred to Line Managers.
Collaboration: Collaborate with colleagues and Line Managers to devise innovative ways to improve hygiene and waste management procedures.
People & Asset Management: Assist less experienced staff, provide on-the-job coaching, and share responsibility for equipment and hazardous substances.
Communication & Visitor Experience: Engage with colleagues and visitors, imparting knowledge and providing guidance on hygiene and waste management.
Operational Environment: Regularly requires physical effort in various climatic environments, with potential to drive larger vehicles and plant.
Additional Features: Continuously develop technical hygiene and waste disposal knowledge, staying up-to-date with current Health & Safety regulations.
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