Care Home Administrator

5 days ago


Hertfordshire, United Kingdom Gold Care Homes Full time
About the Role

We are seeking an experienced administrator to support our care homes in Hertfordshire and Essex with administrative tasks, ensuring smooth operations and compliance.

This role will provide administrative support on a bank basis, working closely with the Home Manager and Deputy Manager to deliver corporate objectives and administration tasks.

Key Responsibilities
  • General reception duties, including taking calls, transferring to departments, greeting visitors, and providing a welcoming and professional service to the general public and relatives/visitors.
  • Duties include general correspondence, telephone enquiries, reception duties, preparation of timesheets, submission of summaries relating to payroll, record keeping, and taking minutes of meetings.
  • To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times.
  • To coordinate the duty rota, liaise with Bank and Agency staff when required, and sort and distribute mail accordingly throughout the home.
  • You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
  • Keep accurate records of all relevant residents' documentation, including financial contracts, monthly invoice requests and payments, pocket money cash records, and sundry invoices.
  • Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
  • Maintain records of client admissions, hospitalisation, and discharges to ensure correct charges are invoiced.
  • Process Social Services Assessment forms, invoice, and liaise where necessary with Social Services' Finance department. Chase late payments.
  • Prepare and submit data relating to petty cash and wages totals-monthly.
  • Match supplier invoices/delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
Requirements
  • Candidate must have a full driving license.
  • Must have previous administrative experience in a care home environment (nursing home experience desirable).
  • Will be supporting care homes in Hertfordshire and Essex region for annual leave cover.
Benefits
  • Salary up to £13.00 per hour.
  • Employee Assistance Programme.
  • Perkbox.
  • Employee of the Month.
  • Long term service awards.
  • Blue Light Card.
  • Professional Development.
  • Refer a Friend.


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