Care Home Administrator
2 days ago
About the Role
We are seeking a highly organized and efficient Care Home Administrator to join our team at Gold Care Homes.
As a key member of our administrative team, you will provide exceptional support to our managers and staff, ensuring seamless day-to-day operations within our care homes in Hertfordshire and Essex region.
Key Responsibilities:
- Provide administrative support to the Home Manager and Deputy Manager in delivering corporate objectives and administration tasks.
- Manage general reception duties, including taking calls, transferring calls, greeting visitors, and maintaining confidentiality at all times.
- Process correspondence, telephone enquiries, and reception duties, preparing timesheets and submitting summaries for payroll and record-keeping purposes.
- Support the recruitment process by ensuring all paperwork and relevant documentation is complete.
- Maintain accurate records of residents' documentation, including financial contracts, invoices, and payments.
- Coordinate the duty rota, liaise with bank and agency staff when required, and sort and distribute mail accordingly.
- Provide an efficient telephone and reception service to the public and relatives/visitors to the home.
- Attend training courses and sessions as required.
Requirements:
- A full driving license is essential.
- Previous administrative experience in a care home environment is highly desirable.
- You will be supporting care homes in Hertfordshire and Essex region for annual leave cover.
What We Offer:
- Salary up to £13.00 per hour.
- Employee Assistance Programme.
- Perkbox.
- Employee of the Month.
- Long-term service awards.
- Blue Light Card.
- Professional Development.
- Refer a Friend.
Estimate Salary: £26,000 - £30,000 per annum (based on 40 hours per week).
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