Care Home Administrator

2 days ago


Hertfordshire, United Kingdom Gold Care Homes Full time

About the Role

We are seeking a highly organized and efficient Care Home Administrator to join our team at Gold Care Homes.

As a key member of our administrative team, you will provide exceptional support to our managers and staff, ensuring seamless day-to-day operations within our care homes in Hertfordshire and Essex region.

Key Responsibilities:

  • Provide administrative support to the Home Manager and Deputy Manager in delivering corporate objectives and administration tasks.
  • Manage general reception duties, including taking calls, transferring calls, greeting visitors, and maintaining confidentiality at all times.
  • Process correspondence, telephone enquiries, and reception duties, preparing timesheets and submitting summaries for payroll and record-keeping purposes.
  • Support the recruitment process by ensuring all paperwork and relevant documentation is complete.
  • Maintain accurate records of residents' documentation, including financial contracts, invoices, and payments.
  • Coordinate the duty rota, liaise with bank and agency staff when required, and sort and distribute mail accordingly.
  • Provide an efficient telephone and reception service to the public and relatives/visitors to the home.
  • Attend training courses and sessions as required.

Requirements:

  • A full driving license is essential.
  • Previous administrative experience in a care home environment is highly desirable.
  • You will be supporting care homes in Hertfordshire and Essex region for annual leave cover.

What We Offer:

  • Salary up to £13.00 per hour.
  • Employee Assistance Programme.
  • Perkbox.
  • Employee of the Month.
  • Long-term service awards.
  • Blue Light Card.
  • Professional Development.
  • Refer a Friend.

Estimate Salary: £26,000 - £30,000 per annum (based on 40 hours per week).



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