Hotel Operations Manager

4 days ago


Malmesbury, Wiltshire, United Kingdom N.E. Recruitment Full time
Job Description:

As a Hotel Operations Manager for a prestigious hotel in the Wiltshire area, you will be responsible for supervising the housekeeping team and ensuring the presentation and cleanliness of guest bedrooms and public areas are of the highest standard. This role is ideal for a hands-on manager with previous experience in a premier hotel setting. You will work closely with the Head Housekeeper to train, motivate, and develop your team, leading from the front and maintaining excellent customer satisfaction. This is a full-time position working 5 days over 7, including weekends, with a competitive salary and live-in accommodation available.

Key Responsibilities:
• Supervise the housekeeping team to maintain high standards of cleanliness and presentation.
• Work closely with the Head Housekeeper to train, motivate, and develop team members.
• Lead by example and maintain a hands-on approach to management.
• Ensure excellent customer satisfaction through attention to detail and a commitment to quality.

Requirements:
• Previous experience in a premier hotel setting as a housekeeping supervisor or similar role.
• Proven ability to train, motivate, and develop a team.
• Excellent communication and leadership skills.
• Ability to work flexible hours, including weekends.

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