Office Operations Specialist

5 days ago


Paisley, Renfrewshire, United Kingdom British Red Cross Full time
About Us

The British Red Cross is committed to delivering an efficient, effective, and proactive administration and mail room support service. We require an Administration Assistant to join our team and contribute to this mission.

Job Overview

This role involves providing administrative support to our teams, ensuring the smooth operation of our services. You will work closely with colleagues to achieve our objectives and maintain high standards of administration.

Key Responsibilities
  • To manage incoming and outgoing mail, following organisational procedures to ensure efficiency and accuracy.
  • To undertake reception duties, dealing with supplies, deliveries, and visitors, maintaining a welcoming atmosphere.
  • Assist in the management and allocation of meeting rooms, ensuring they are well-prepared and maintained.
  • Report and resolve any facilities issues promptly, undertaking any assigned duties to maintain a safe and comfortable working environment.
  • Manage ID cards, including reporting, printing, packaging, and disposal, adhering to organisational policies.
  • Provide data processing services as required, supporting teams in Shared Services.
  • Collate, order, and distribute stationery orders, maintaining a well-stocked office.
Requirements
  • A strong commitment to customer service, with excellent communication skills and ability to interact with people sensitively and professionally.
  • Proficiency in using telephone systems, company IT/data systems, Microsoft packages, and Outlook, particularly in creating and manipulating documents.
  • Ability to perform general administrative tasks, such as mail handling, telephoning, scanning, filing, and client interaction.
  • Excellent interpersonal and communication skills, with a focus on accuracy and attention to detail when handling documentation.
  • Educated to standard grade level or equivalent.
  • Organisational skills, with experience in post opening and distribution.
Working with Us

At the British Red Cross, we value diversity and inclusion, promoting a workplace where everyone feels welcome and can bring their unique perspectives. If you are passionate about providing exceptional customer service and have the necessary skills, we encourage you to apply.



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