Senior Hospitality Professional
3 weeks ago
Salary: $80,000 - $120,000 per annum
We are seeking an experienced Senior Hospitality Professional to join our team and contribute to the success of our organisation. As a key member of our management team, you will be responsible for leading a diverse team of hospitality professionals and driving the growth of our business.
About TGI Fridays
TGI Fridays is a global casual dining chain with over 1000 restaurants worldwide. We deliver our famous TGI Fridays experience with great American food, cocktails, and service in Australia since 1995.
Your Key Responsibilities
- Team Leadership: Lead a diverse team of hospitality professionals, including servers, bartenders, hosts, and kitchen staff. Provide guidance, coaching, and support to ensure excellent service and teamwork.
- Customer Service: Ensure that guests have a memorable dining experience by upholding TGI Fridays' high standards of customer service. Address customer concerns and feedback with professionalism and courtesy.
- Business Growth: Contribute to the growth of our business by identifying opportunities for improvement and implementing changes to increase revenue and efficiency.
- People Development: Develop and implement training programs to enhance the skills and knowledge of your team members.
- Quality Assurance: Maintain food and beverage quality standards by working closely with the kitchen and bar staff. Conduct regular inspections to ensure cleanliness and compliance with company policies.
- Relationships: Build and maintain positive relationships with suppliers and vendors to ensure the timely delivery of quality products.
What You'll Get
- A competitive salary package including bonus incentives
- Ongoing development and learning opportunities, including world-renowned training courses and internal promotions
- A strong support system in place to assist the management team, Head Office in providing all the tools necessary for you to run the business
- A team that feels more like a family, where fun and camaraderie are always on tap
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