Senior Hospitality Professional

3 weeks ago


Doncaster, Doncaster, United Kingdom Tgifridays Full time
Senior Hospitality Professional Job Description

Salary: $80,000 - $120,000 per annum

We are seeking an experienced Senior Hospitality Professional to join our team and contribute to the success of our organisation. As a key member of our management team, you will be responsible for leading a diverse team of hospitality professionals and driving the growth of our business.

About TGI Fridays

TGI Fridays is a global casual dining chain with over 1000 restaurants worldwide. We deliver our famous TGI Fridays experience with great American food, cocktails, and service in Australia since 1995.

Your Key Responsibilities

  • Team Leadership: Lead a diverse team of hospitality professionals, including servers, bartenders, hosts, and kitchen staff. Provide guidance, coaching, and support to ensure excellent service and teamwork.
  • Customer Service: Ensure that guests have a memorable dining experience by upholding TGI Fridays' high standards of customer service. Address customer concerns and feedback with professionalism and courtesy.
  • Business Growth: Contribute to the growth of our business by identifying opportunities for improvement and implementing changes to increase revenue and efficiency.
  • People Development: Develop and implement training programs to enhance the skills and knowledge of your team members.
  • Quality Assurance: Maintain food and beverage quality standards by working closely with the kitchen and bar staff. Conduct regular inspections to ensure cleanliness and compliance with company policies.
  • Relationships: Build and maintain positive relationships with suppliers and vendors to ensure the timely delivery of quality products.

What You'll Get

  • A competitive salary package including bonus incentives
  • Ongoing development and learning opportunities, including world-renowned training courses and internal promotions
  • A strong support system in place to assist the management team, Head Office in providing all the tools necessary for you to run the business
  • A team that feels more like a family, where fun and camaraderie are always on tap


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