Billing Operations Specialist

6 days ago

London, Greater London, United Kingdom Daffin Kirbyshire Associates Full time

The Opportunity

We are seeking a highly skilled Billing Analyst to join our Finance Department at the London Headquarters. As a key member of our team, you will be responsible for ensuring the smooth operation of our billing processes, working closely with adjusters, insurers, and brokers to resolve queries and issues.

The Role

The successful candidate will be responsible for:

  1. Managing WIP and billing activities for a portfolio of insurance adjusters, ensuring timely submission of timesheets and processing to our system.
  2. Working towards monthly group and individual revenue targets, reducing aged WIP within your area.
  3. Collaborating with the credit control team and insurers to resolve invoice queries and ensuring accurate fee reserves are processed to ECF.
  4. Uploading invoices onto various portals, including Legal X, and seeking assistance from adjusters to resolve any outstanding issues.
  5. Processing company fees into Class, ECF, and Gemini, and keeping systems/master data updated with comments as invoices are issued to clients.
  6. Assisting overseas offices with complicated billing and completing reports for various areas of the business.
  7. Achieving individual billing targets and reducing WIP Days Outstanding and WIP provision/aged WIP.

Essential:

  1. Significant demonstrable experience in billing, working in a fast-paced, high-volume environment.
  2. Ability to follow set processes while thinking outside the box to resolve queries or chase clients.
  3. Excellent work ethic with a proactive attitude, IT literacy, and advanced Word and Excel skills.
  4. Experience with various accounting or bespoke systems and internal data management systems.
  5. Excellent query resolution skills and the ability to use all systems available to resolve queries.
  6. Client-focused, good at establishing and building relationships, and experience in raising billing issues with senior staff.

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