Customer Technology Expert

2 weeks ago


London, Greater London, United Kingdom WomenTech Network Full time

About the Role

We are seeking a highly skilled Customer Technology Advisor to join our dynamic team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers.

As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value-driven solutions within the practice services domain(s). Your exceptional customer-facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of our capabilities, perfectly matching the unique needs of each customer.

Key Responsibilities:

  • Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners.
  • Develop profitable deals that drive our success by bringing together the breadth of our expertise.
  • Identify intricate business and technical requirements of our customers, leveraging our vast capabilities to generate winning cross-practice solutions.

Requirements

To be successful in this role, you will need:

  • Deep domain knowledge of Services offerings and technical solutions in a practice.
  • Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
  • Prior consultative selling experience.
  • Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s).

About Us

We are a leading provider of technology solutions, dedicated to delivering innovative and effective solutions to our customers. Our team is passionate about making a difference and is committed to excellence in everything we do.



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