Client Service Manager
3 days ago
About TC Group
">We are a leading accountancy firm in the UK, recognized for our exceptional service delivery and commitment to excellence.
Our award-winning Service Charge team is seeking a highly skilled Client Service Manager to join our Milton Keynes office.
The successful candidate will be responsible for managing a portfolio of clients, ensuring exceptional service delivery, and identifying growth opportunities.
The role will involve overseeing service charge accounts, reviewing audit and factual findings assignments, and managing a team of professionals.
Key Responsibilities:
- Portfolio Management:
• Manage client relationships and ensure exceptional client service.
• Explore development opportunities with existing relationships to increase portfolio sizes.
• Identify training and development needs and facilitate them.
• Escalate development issues and progression requirements to senior management.
About You
To be successful in this role, you will require:
- AAT qualified or part ACCA/ACA qualified.
- Ability to work confidently alone but also as part of a team.
- Proficient in MS Office products, with in-depth experience and knowledge of Excel.
- Knowledge of service charge accounting would be an advantage.
Salary and Benefits
The salary for this role is estimated at £55,000 - £65,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a pension scheme, group life assurance, group income protection, and access to our employee benefits portal.
We are committed to providing ongoing training and development opportunities to support your professional and personal growth.
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