Front Office Coordinator

16 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time

About the Role:

We are seeking a highly organized and detail-oriented individual to join our front of house team as a Part-Time Receptionist / Administrator. As a key member of our team, you will be responsible for providing exceptional support to clients and staff members.

Responsibilities:

  1. Demonstrate exceptional communication skills, both written and verbal, with strong attention to detail and organizational abilities.
  2. Possess at least 1-2 years' experience working in an office environment, with a focus on administration and customer service.
  3. Work effectively within a team to provide exceptional support to clients and staff members.
  4. Welcome clients and staff into the practice, ensuring a warm and welcoming atmosphere.
  5. Utilize Outlook to organize internal meetings, maintain calendars, and schedule appointments.
  6. Provide refreshments during meetings, including drinks and replenishments.
  7. Respond promptly to inbound telephone calls, emails, and enquiries for the business, providing exceptional customer service.
  8. Handle post efficiently, ensuring timely delivery to the appropriate recipient, and franking mail when necessary.
  9. Scan documents, file via portal, and maintain accurate records.
  10. Take minutes during committee meetings, recording important decisions and actions.
  11. Typewrite and finalize letters, maintaining professionalism and attention to detail.
  12. Maintain a tidy office space and kitchen, ordering supplies as needed.
  13. Assist with adhoc marketing tasks, including editing and sending newsletters, monitoring event attendees, and supporting event organization (network functions, team socials, sponsored events).
  14. Perform other administrative duties to support the wider team, as required.

Rewards:

  1. Be part of a well-established company with a reputation for excellence.
  2. Enjoy 20 days holiday + bank holidays, allowing for relaxation and rejuvenation.
  3. Access to a Group Pension Scheme and Medical Insurance Scheme after two full years of employment.
  4. Flexibility around starting hours, with options for Monday/Thursday/Friday or Wednesday/Thursday/Friday shifts.

Compensation:

£24,000 equivalent per annum (pro-rata for three days per week)

Working Hours:

Flexible start time offered from 8am – 9am, with finish between 4:15pm – 5:15pm, allowing for a healthy work-life balance.



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