Optical Care Specialist
2 days ago
We are seeking a skilled and experienced Dispensing Optician to join our team at Specsavers Cheltenham. As a key member of our store management team, you will be responsible for delivering exceptional customer service, managing aftersales service, and ensuring seamless communication with our optometrists.
Key Responsibilities:
- Provide excellent customer service, responding promptly to customer queries and resolving any issues in a timely manner.
- Liaise closely with optometrists to ensure smooth handovers and delivery of high-quality patient care.
- Manage aftersales service effectively, addressing customer complaints and concerns in a professional and courteous manner.
Requirements:
- Possession of a GOC number and previous experience working in an opticians.
- Strong clinical expertise and ability to work collaboratively as part of a dynamic team.
- Excellent communication and interpersonal skills, with a customer-focused approach.
What We Offer:
- A highly competitive salary of up to £32,000 per annum, plus a bonus scheme based on individual performance.
- Opportunities for professional development, including ILM courses and pre-reg supervision.
- A supportive and collaborative work environment, with access to cutting-edge clinical technology.
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