Patient Experience Specialist

5 days ago


Cheltenham, Gloucestershire, United Kingdom OPTICAL EXPRESS Full time
About Us:

At Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. We believe that our team members are key to achieving this goal, and we invest heavily in their training and development.

Job Title:

Patient Experience Specialist

Job Description:

In this role, you will play a vital part in creating a positive experience for our patients from the moment they enter our clinics. Your day-to-day responsibilities will include building relationships with patients, assisting in consultations, and scheduling treatment dates.

Salary:

The salary for this role is £25,000 + bonus, benefits, which reflects the importance of this position in delivering world-class customer service.

Benefits:
  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme


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